Office Coordinator

Spectrum Health Systems•Pittsfield, MA

45d•$21 - $24•Onsite

About The Position

The Office Coordinator is responsible for: Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed. Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary. Maintaining client records, scheduling client appointments, and entering client fiscal/insurance/demographic information into the AVATAR system Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.

Requirements

High school diploma or GED required.
Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.

Nice To Haves

Prior experience as receptionist in a healthcare setting preferred.

Responsibilities

Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.
Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.
Maintaining client records, scheduling client appointments, and entering client fiscal/insurance/demographic information into the AVATAR system
Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.