Office Coordinator – Endocrinology

Southwoods HealthBoardman, OH
5dOnsite

About The Position

Southwoods Health is seeking an Office Coordinator for our Endocrinology practice in Boardman. This role is essential to the daily success of our clinic, ensuring seamless operations for our physicians, staff, and most importantly, our patients.

Requirements

  • Education: Bachelor’s degree in a health-related field or MA Certification preferred.
  • Experience: 3–5 years of physician practice experience; management experience preferred.
  • Technical Skills: Strong computer proficiency and working knowledge of EMR systems.
  • Leadership: Proven ability to lead, delegate, and resolve conflicts professionally.
  • Clinical Insight: Strong understanding of both clinical and front-office workflows.

Responsibilities

  • Team Leadership: Supervise clinical staff, manage daily staffing levels, and lead orientation and performance reviews.
  • Practice Management: Coordinate daily tasks and physician schedules (templates) to ensure high-quality patient access and productivity.
  • Operational Excellence: Maintain compliance with regulatory agencies (TJC, OSHA, ODH) and uphold facility policies.
  • Patient Experience: Foster a professional and welcoming environment through exceptional customer service.
  • Administrative Support: Manage payroll edits, order supplies, and oversee performance improvement data.
  • Versatility: Serve as back-up support for Medical Assistant (MA) and Front Office Specialist (FOS) roles when needed.
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