Supervisor, Physician Office I - Endocrinology

Saint Francis Health System

3d•Onsite

About The Position

The Supervisor Physician Office I supervises physician office employees engaged in daily physician practice operations to result in facilitating effective daily practice operations and delivery of quality patient care. This role serves as direct support to front office or back office and as an alternate to perform the functions of staff in their absence and to achieve satisfactory patient care.

Requirements

High School Diploma or GED.
Minimum 3 years of related supervisory experience.
Knowledge of Microsoft 365 and other applicable software.
Working knowledge of physician practice management.
Knowledge of basic fiscal management and human resource management practices.
Excellent communication skills, both written and verbal that present clear and concise information.
Ability to maintain exemplary patient satisfaction.
Ability to serve as key individual onsite to resolve patient concerns.
Ability to be detailed oriented as required in the examination of clinical and numerical data.

Responsibilities

Provides direct support to front office or back office.
Prepares reports and correspondence pursuant to physician practice daily operations as required.
Coordinates the daily operations of the physician practice site.
Recruits, orients, counsels and evaluates a team of engaged employees to assure quality patient care.
Serves as liaison for patients, government agencies and third-party payers for the purpose of providing an onsite contact for individual practice sites.
Serves as liaison between administration and physicians and staff.
Assures staff knowledge and compliance with all related entities, HIPAA and OSHA policies and procedures.
Leads quality initiatives and safety functions.
Leads activities to promote employee engagement as team members.
Proficiently uses IDX and other computer applications to achieve optimum patient care efficiencies.
Assists in the monitoring of the practice site revenue generation and expense allocations.