Office Coordinator - Palms Place - Full Time

San Manuel Band of Mission Indians•Las Vegas, NV

30d•Onsite

About The Position

The Office Coordinator is responsible for overseeing daily administrative operations within the condo hotel office. This role ensures smooth communication among homeowners, guests, management, and staff while maintaining compliance with governing documents, rules, and regulations. The coordinator serves as the central point of contact for inquiries, billing, scheduling, and office support functions.

Requirements

2+ years of experience in office administration, hospitality, or property management.
Strong organizational and multitasking skills with attention to detail.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and LMS.
Ability to handle confidential information with discretion.

Responsibilities

Manage homeowner and guest communications via phone, email, and in-person inquiries.
Maintain accurate records of correspondence, billing, and property documentation.
Prepare and distribute notices, letters, and reports to homeowners and guests.
Support the Facilities team with recordkeeping, purchasing, and any other items deemed necessary.
Assist with billing processes, including quarterly fees, transient rental fees, and other assessments.
Track payments, prepare invoices, and coordinate with accounting staff to ensure accuracy.
Provide homeowners with clear explanations of billing schedules and fee changes.
Organize and maintain office files, records, and supplies.
Schedule meetings, prepare agendas, and record minutes for board or homeowner meetings.
Coordinate with vendors, contractors, and service providers as needed.
Serve as the first point of contact for homeowners and guests, addressing questions and concerns promptly.
Provide information on condo hotel policies, procedures, and amenities.
Ensure a welcoming and professional office environment.
Support management in ensuring operations align with governing documents and rules and regulations.
Assist with the preparation of compliance reports and documentation for board review and management review.