Office Coordinator

TRU HEALTHCARE INC•Bemidji, MN

12d•Onsite

About The Position

Office Coordinator: Don’t Just Earn a Living—Make a Difference Join TRU Healthcare and Embark on a Journey of Care Are you looking to transform your professional life into a meaningful journey? At TRU Healthcare, we embody our core values of servant leadership, empathy, altruism, and integrity in everything we do. If you’re ready to make a significant impact in the community and thrive in a supportive workplace, we invite you to apply for the position of Office Coordinator at our Bemidji office. Making a Difference for Our Patients TRU Healthcare goes beyond traditional healthcare by reaching out and touching the lives of those in our Minnesota communities. We focus on providing exceptional service, especially to underserved populations that are often overlooked by the broader healthcare system. Our dedicated team is passionate about creating an inclusive environment where every patient feels valued and supported. Making a Difference for You As one of the most supportive workplaces in the region, we foster an atmosphere where respect, appreciation, and teamwork are foundational. Enjoy flexible scheduling, a focus on well-being, and a culture that promotes both fun and professional growth. Here, every team member is vital, contributing to our mission of doing good for our employees and our patients.

Requirements

Welcoming, with a talent for building rapport with diverse individuals, both in person and over the phone.
Comfortable training small groups of individuals while keeping them engaged.
Quick-thinking, with excellent organizational skills and the ability to problem-solve effectively.
Experienced in medical office settings, with knowledge of insurance verification preferred.
Proficient with MS Office, including managing Outlook calendars, Excel and Word.
Able to work Monday to Friday, 8:00 am to 4:30 pm.

Nice To Haves

Experienced in medical office settings, with knowledge of insurance verification preferred.

Responsibilities

Serve as the first point of contact for our office, warmly welcoming patients, visitors, and staff.
Efficiently manage incoming calls, fielding inquiries, and providing information with a professional and empathetic approach.
Oversee the scheduling of patient appointments, ensuring smooth operations and optimal access to our services.
Perform insurance verification and provide robust support to our clinical and administrative teams, ensuring seamless service delivery.
Conducting initial and annual training for field staff.
Actively participate in and support our 24 Expressions of Company Cultures (24 ECC's), enhancing staff engagement and promoting a vibrant workplace culture.