Office Coordinator

AEG Worldwide • New York, NY

11h • $21 - $28

About The Position

The Office Coordinator supports the day-to-day administrative tasks of the office. This role answers phone calls, respond to email inquiries, and keeps the office stocked with essential supplies. The Office Coordinator also collects and distributes ticket counts for various shows to multiple departments and upper management.

Requirements

• A minimum education level of: High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree preferred)
• 2-4 years of related work experience
• Ability to act with discretion and handle confidential information
• Must be personable, organized, self-motivated, detail-oriented and reliable
• Excellent customer service and time management skills
• Ability to multitask and prioritize effectively in a fast-paced office environment
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems
• Knowledge of the music industry preferred

Responsibilities

• Answer general incoming inquires via phone and other communication sources, about shows, festivals and tours. Respond to customer complaints and concerns if possible. Screen and route all other phone calls to appropriate staff and take messages as needed.
• Collect and sort daily mail. Deliver mail to appropriate departments. Accept shipments and deliver to applicable department or staff. Coordinate outgoing shipments.
• Order all office supplies including water, food and equipment as needed. Responsible for the stocking and reordering of all safety related supplies for first aid kit.
• Monitor customer service email account. Respond to general guest complaints and inquires.
• Act as building liaison for maintenance service requests.
• Manage conference room calendars and organize weekly departmental meetings.
• Assist with other tasks as needed.

Benefits

• Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED