Office Coordinator II - CHOP Specialty Care, Princeton at Plainsboro
About The Position
This role provides advanced administrative and secretarial support. Responsible for coordination of complex schedules. Works independently on routine issues. Explains policies/procedures. Thinks critically about the order and resource allocation between tasks to increase productivity and efficiency. May provide assistance to lower-level employees. Seasoned employee that is able to address complex scenario. Thinks critically about the order and resource allocation between tasks to increase productivity and efficiency. Location: CHOP Specialty Care, Princeton at Plainsboro Address: 101 Plainsboro Rd, Plainsboro Township, NJ 08536 Schedule (Full-Time) Monday - Friday: 7:30AM - 4PM Hybrid (2 days in office - 3 days remote)
Requirements
- High School Diploma / GED - Required
- At least three (3) years of administrative experience in office and clinical setting - Required
- Intermediate knowledge of administrative and office management processes, procedures, principles and best practices
- Basic knowledge of medical terminology and protocols
- Basic knowledge HIPAA regulations
- Intermediate proficiency with electronic medical record software (EPIC)
- Intermediate proficiency with word processing software (Microsoft Word)
- Intermediate proficiency with spreadsheet software (Microsoft Excel)
- Basic proficiency with presentation software (Microsoft PowerPoint)
- Excellent verbal and written communications skills
- Excellent customer service skills
- Excellent interpersonal skills
- Excellent organizational skills
- Strong time management skills
- Solid conflict resolution skills
- Ability to maintain confidentiality and professionalism
- Ability to work independently with minimal supervision
- Ability to collaborate with stakeholders at all levels
Responsibilities
- Perform advanced administrative tasks including triage calls, coordination and scheduling.
- Assist with complex patient services including scheduling appointments, check outs, sending documentation and contacting appropriate stakeholders.
- Respond to complex inquiries and assist stakeholders according to procedures.
- Manage records including charts, files, and correspondence according to procedures.
- Assist with the maintenance of systems, procedures, and methods for record keeping and reporting.
- Schedule and provide administrative support for meetings, interviews, committees, conferences and calendars.
- Prepare presentations, letters, reports, memoranda, and related materials.
- Oversee office supplies for the department.
- Assist with new hire process and employee support including timekeeping.
- Other duties and administrative support projects as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
