OFFICE COORD R1 (11956)
About The Position
Manage and maintain smooth and efficient workflow in Mammography department. Communicate with management any issues or concerns that may affect patient care. Schedule staff for mammography department coordinating with other areas as needed. Adjust staffing levels as needed based on work volume. Accurately enter patient information into the scheduling system, obtaining prior authorization as needed. Answer telephone, monitor answering machine and complete follow-up as needed to ensure patient Schedule quickly and efficiently. Complete follow up with patients and physician offices to verify scheduled appointments. Track data and offer suggestions that may improve processes and workflow. Demonstrate and encourage team behavior and exceptional patient/guest experiences. Uphold and promote patient safety and quality.
Requirements
- High school diploma or GED required.
- Two years' experience preferred or related experience working with registration, insurance verification and/or pre-certification in the medical environment.
- Strong knowledge of registration and scheduling processes in a fast-paced environment.
- Ability to understand medical terminology.
- Be self-motivated and able to work with others as part of a team.
- Superior customer service skills.
- Strong verbal and written communication skills.
- Acute attention to details.
Nice To Haves
- Associate's degree in related field preferred.
Responsibilities
- Manage and maintain smooth and efficient workflow in Mammography department.
- Communicate with management any issues or concerns that may affect patient care.
- Schedule staff for mammography department coordinating with other areas as needed.
- Adjust staffing levels as needed based on work volume.
- Accurately enter patient information into the scheduling system, obtaining prior authorization as needed.
- Answer telephone, monitor answering machine and complete follow-up as needed to ensure patient Schedule quickly and efficiently.
- Complete follow up with patients and physician offices to verify scheduled appointments.
- Track data and offer suggestions that may improve processes and workflow.
- Demonstrate and encourage team behavior and exceptional patient/guest experiences.
- Uphold and promote patient safety and quality.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
