Office Clinic Manager
About The Position
VitalCheck Wellness is seeking a highly organized and technically capable Office Manager to support and coordinate our growing clinical operations and stand-alone health centers. This role operates at the intersection of technology, clinic operations, and stakeholder support, ensuring systems, schedules, access, and resources function efficiently across the organization. The Office Manager is responsible for clinic scheduling and staffing coordination, level 1 technology and systems support, user access systems administration and operational purchasing activities, while providing consistent operational and technical assistance to internal teams and external partners. This position is well suited for an individual who is detail-oriented, solution-focused, and comfortable serving as a central point of support in a fast-paced corporate environment.
Requirements
- Associate or bachelor's degree in healthcare or business administration, Operations Management or related field (or equivalent experience)
- Minimum 3 years' experience in office management, IT support, operations, or similar roles.
- Strong technical aptitude (laptops, troubleshooting, Outlook).
- Ability to lift up to 50 lbs. and be on your feet for clinic support as needed.
- Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and interpersonal skills, with proven success collaborating across clinical and administrative teams.
- In-depth knowledge of healthcare compliance standards, including HIPAA, OSHA, and CLIA.
- Good understanding of local transport and the ability to navigate around the city.
- Must be able to reliably commute as travel to clinic sites is expected throughout New York City.
Nice To Haves
- Experience with healthcare systems or clinical operations is a plus.
- Familiarity with help desk or access management responsibilities preferred.
Responsibilities
- Support day-to-day clinic operations, including coordination of schedules, logistics, and supply management across multiple sites, forecasting upcoming needs.
- Manage purchasing and procurement of supplies and equipment for the NYC corporate office and standalone clinic locations, ensuring adequate inventory levels and timely replenishment.
- Coordinate vendor orders, track deliveries, and maintain purchasing records in alignment with budget and operational needs.
- Provide Level 1 technology and help desk support.
- Manage user access and systems administration, across clinical and operational platforms.
- Act as the primary liaison between operations, clinical staff, and corporate clients.
- Identify and resolve operational issues while supporting continuous process improvement.
- Collect and maintain operational data, prepare basic analysis and reports for leadership, and ensure compliance with applicable regulatory and institutional requirements, including HIPAA, OSHA, and CLIA.
- Travel locally to client locations to coordinate site setup.
- Perform other duties and tasks as assigned.
Benefits
- We offer a generous paid time off policy, along with a 401k plan and a collegial work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
