Clinic Office Manager

Chaparral Medical GroupPomona, CA
5hOnsite

About The Position

The Clinic Site Manager reports directly to the Director and plays a pivotal role in coordinating all patient services throughout the medical facility. This position is crucial for maintaining the highest standards of patient care while ensuring operational efficiency across departments. As the Site Manager, you'll have the exciting opportunity to shape the patient experience, lead a dedicated team, and contribute to the growth and success of our healthcare organization.

Requirements

  • Five (5) years of supervisory experience in a healthcare setting (preferred)
  • Five (5) years of medical group office experience including insurance billing and coding (preferred)
  • High school diploma or GED (required)
  • Some college education (preferred)
  • HMO experience (preferred)
  • Strong leadership and communication skills (required)
  • Proficiency in medical office operations and healthcare regulations (required)
  • Experience with budget management and resource allocation (required)

Nice To Haves

  • Five (5) years of supervisory experience in a healthcare setting (preferred)
  • Five (5) years of medical group office experience including insurance billing and coding (preferred)
  • Some college education (preferred)
  • HMO experience (preferred)

Responsibilities

  • Coordinate and oversee all aspects of patient services throughout the facility, ensuring exceptional care delivery
  • Establish work procedures, prepare staff schedules, and optimize departmental workflow
  • Lead, train, and develop a team of healthcare professionals, including providing ongoing performance feedback
  • Act as the primary liaison between medical providers, staff, and patients
  • Monitor and manage facility resources, including supplies, equipment, and budgets
  • Conduct regular staff meetings and ensure quarterly safety training compliance
  • Maintain compliance with healthcare regulations, including site inspections and OSHA requirements
  • Resolve conflicts and serve as an information resource for staff and patients

Benefits

  • Health benefits include medical, dental and vision
  • Long-term disability
  • Life insurance
  • Paid Leave Program
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