Office Clerk

KIPP • Kansas City, MO

2d

About The Position

Position Overview:
The Office Clerk partners directly with staff, students, and families of KIPP KC and is responsible for maintaining operational excellence at the school’s main office. As a key member of the School Operations Team, the Office Clerk supports daily administrative, clerical, and customer-service tasks that ensure a welcoming, organized, and efficient school environment. This position reports to the Director of Operations.

Requirements

• High School Diploma or equivalent
• Minimum of 5 years of progressive office experience, with at least 3 years demonstrably successful in a fast-paced school environment.
• Proven ability to maintain a well-organized and efficient work environment, manage multiple tasks simultaneously, and prioritize effectively.
• Strong written and verbal communication skills to interact professionally with staff, parents, students, and visitors.
• Commitment to KIPP Kansas City’s mission and values, including a deep belief in the potential of all students.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Ability to work collaboratively in a diverse environment
• Demonstrates a commitment to diversity, equity, and inclusion
• Experience working with diverse populations and promoting equity and inclusion.
• Fosters an inclusive environment for students, staff, and families
• Works effectively with colleagues and stakeholders
• Builds strong relationships within the KIPP KC community

Nice To Haves

• Prior experience working in a school, nonprofit, or customer service-oriented environment preferred.
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced setting.
• Proficiency in Microsoft Office, Google Workspace, and willingness to learn systems such as Infinite Campus.
• Excellent communication skills with the ability to interact effectively with students, families, and staff.
• Demonstrated commitment to equity, teamwork, and service to the KIPP KC community.
• Proficient in speaking, reading, and writing in Spanish and/or Arabic (highly preferred)

Responsibilities

• Warmly greet all students, families, staff, and visitors and direct them to the appropriate person or location.
• Answer and route incoming calls; respond promptly to voicemails, emails, and parent messages.
• Respond to parent questions and concerns and elevate to the Principal or Operations Leadership when appropriate.
• Maintain the professional appearance, cleanliness, and organization of the front office.
• Manage mail, packages, faxes, and message distribution for staff and students.
• Track all visitors, tours, and individuals entering the building; ensure safety protocols and sign-in procedures are followed.
• Support families with questions about attendance, enrollment documents, transportation updates, and general school inquiries.
• Assist with daily attendance tasks, including tardy check-ins, early dismissals, parent calls, and absence documentation.
• Maintain accurate student records in Infinite Campus and ensure compliance with KIPP KC and state reporting requirements.
• Support enrollment processes by filing documents, verifying forms, and updating student information.
• Sort, distribute, and send mail, packages, and internal communications.
• Support student uniform inventory, equipment check-in, and other school-based logistics.
• Assist with printing, copying, scanning, and preparing materials for classrooms and school events.
• Help track office and school supplies; submit requests for replenishment when needed.
• Provide administrative support to the school leadership and operations team as assigned.
• Monitor front-desk visitor sign-in procedures and ensure all visitors follow safety protocols.
• Uphold confidentiality and follow all KIPP KC policies regarding student and staff information.
• Support a positive school culture by maintaining consistent expectations and demonstrating KIPP values.

Benefits

• Our comprehensive compensation package includes life insurance and long-term disability coverage provided by KIPP KIPP KC, voluntary medical and dental plans, in addition to retirement benefits and an annual salary increase.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees