Office & Billing Manager

Institute for the Redesign of Learning • South Pasadena, CA

2d

About The Position

At IRL, we don’t just fill roles—we build teams that change lives. As our new Office & Billing Manager, you’ll play a key role behind the scenes, empowering our therapists and program leaders to focus on what matters most: helping individuals of all abilities learn, grow, and thrive.
If you’re organized, people-savvy, and love turning complexity into clarity—we want to meet you.

Requirements

• Associate’s degree in Business (or related field)
• Bilingual (English/Spanish)
• 1–3 years of management experience
• Tech-savvy (Microsoft Office, Adobe, Zoom, email, databases—you name it)
• A growth mindset and commitment to professional development
• Valid driver’s license + required auto insurance
• Ability to pass background check + current TB test

Responsibilities

• Manage and maintain high-volume billing systems for mental health services
• Keep databases accurate, up-to-date, and audit-ready
• Support clinical teams with financial and documentation processes
• Coordinate schedules for psychiatrists and client appointments
• Lead and support administrative staff, ensuring smooth daily operations
• Prepare reports, track data, and ensure compliance with DMH standards
• Oversee client records from intake to discharge
• Assist with audits, reporting, and eligibility verification (Medi-Cal and more)
• Help train staff and improve workflows for efficiency and compliance
• Act as a key communication bridge across teams

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 11-50 employees