Office Associate

CertaPro Painters•Hiawatha, IA

17d•$41,600 - $52,000•Onsite

About The Position

Overview We are seeking a dynamic and organized Office Associate to join our team! This vital role ensures the smooth operation of daily office activities, providing exceptional support across administrative, clerical, and customer service functions. The ideal candidate will be energetic, detail-oriented, and possess a strong ability to manage multiple tasks efficiently. As an Office Associate, you will be the backbone of our office environment, fostering a welcoming atmosphere while maintaining high standards of professionalism and organization. Qualities like working hard, getting the job done right, and fostering respect while working as part of a team are core to the CertaPro Painters ® brand culture. This makes each independently owned and operated CertaPro Painters ® franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers, but for team members of each independently owned and operated CertaPro Painters ® franchise, as well.

Requirements

Proven office management or administrative experience in a fast-paced environment
Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Calendar)
Excellent organizational skills with the ability to prioritize tasks effectively
Experience with multi-line phone systems and phone etiquette is essential
Familiarity with clerical duties such as filing, data entry, proofreading, and record keeping
Ability to type quickly with high accuracy and manage time efficiently

Nice To Haves

Spanish Bilingual abilities are highly desirable to serve diverse client needs
Knowledge of QuickBooks or bookkeeping experience is a plus
Previous customer service experience demonstrating strong communication skills
Personal assistant or medical/dental receptionist experience is advantageous

Responsibilities

Greet visitors and manage front desk responsibilities with friendly professionalism
Answer multi-line phone systems promptly and direct calls accurately using excellent phone etiquette
Perform data entry and maintain organized filing systems to ensure easy retrieval of documents
Utilize Microsoft Office and Google Workspace tools for document creation, editing, and communication
Assist with appointment scheduling, calendar management, and coordinating meetings or events
Support bookkeeping tasks using QuickBooks or similar accounting software
Provide customer support by addressing inquiries efficiently and courteously
Manage office supplies inventory and place orders as needed to ensure smooth operations
Proofread correspondence and documents for accuracy before distribution
Maintain a clean, organized workspace conducive to productivity and professionalism