HOUSING & CASH ASSISTANCE CLERICAL SUPPORT
About The Position
HOUSING & CASH ASSISTANCE CLERICAL SUPPORT Job Requisition ID: 54797 Opening Date: 04/15/2026Closing Date: 04/29/2026Agency: Department of Children and Family ServicesClass Title: OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: NoneSalary: Anticipated Starting Salary after 7/1/26- $4,144/month; Full Range $4,144-$5,429/monthJob Type: SalariedCategory: Full Time County: CookNumber of Vacancies: 1Bargaining Unit Code: RC014 Clerical Employees, AFSCMEMerit Comp Code: PUC: 90708081 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.Essential Functions Reviews referrals and other documents coming to the Office of Housing and Cash Assistance (OHCA) for the Extended Family Support Program, Norman Services, the Youth Housing Assistance Program, and the Family Unification Programs to ensure accuracy of information Performs complex, specialized clerical support services for the Office of Housing and Cash Assistance, including, but not limited to the keyboarding of highly technical reports and statistical data Establishes and maintains files for the Extended Family Support Program, Norman Services, Youth Housing Assistance Program, and the Family Unification Program Answers incoming phone calls and greets visitors Serves as timekeeper Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of high school Requires 2 years of office experience Requires ability to keyboard accurately at 45 wpm Conditions of Employment Requires completion of a background check and self-disclosure of criminal history All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. Work Hours: Monday-Friday 8:30 AM-5:00 PMHeadquarter Location: 6201 S Emerald Dr, Chicago, Illinois, 60621Work County: Cook Supervisor: John Egan Agency Contact: Tiffany NortonEmail: [email protected] Group: Office & Administrative Support This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs). APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website. The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: [email protected] [email protected]
Requirements
- Requires knowledge, skill, and mental development equivalent to completion of high school
- Requires 2 years of office experience
- Requires ability to keyboard accurately at 45 wpm
- Requires completion of a background check and self-disclosure of criminal history
Responsibilities
- Reviews referrals and other documents coming to the Office of Housing and Cash Assistance (OHCA) for the Extended Family Support Program, Norman Services, the Youth Housing Assistance Program, and the Family Unification Programs to ensure accuracy of information
- Performs complex, specialized clerical support services for the Office of Housing and Cash Assistance, including, but not limited to the keyboarding of highly technical reports and statistical data
- Establishes and maintains files for the Extended Family Support Program, Norman Services, Youth Housing Assistance Program, and the Family Unification Program
- Answers incoming phone calls and greets visitors
- Serves as timekeeper
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
