Office Associate
About The Position
This position is for a person who would like a stable schedule and work in an office environment, helping customers enjoy locally processed animals. You will work with farmers and the customers who have purchased animals from them to send customers home with quality meats cut the way they want. To make this happen, you'll interact with our butcher team to ensure the customer's order is filled. Additionally, you'll work with our wild game customers during the appropriate season and assist with checking out our retail customers. We are looking for a positive, kind, hardworking person who values providing exceptional customer service and can keep track of details to get orders right for our customers. If this is you, we'd love to talk to you! About Lake Geneva Country Meats Lake Geneva Country Meats is a family-owned and operated company that has been in business since 1965. We combine a USDA-inspected sausage kitchen and custom processing facility with a gourmet retail store. We strive to provide a workplace that treats our team members as human beings first by allowing for flexibility and understanding that life happens. We value people who are passionate about food, want to provide exceptional experiences for our customers, and are committed to working towards always improving.
Requirements
- Ability to learn various cuts of meat and the options available to processing customers.
- Ability to learn LGCM’s billing process.
- A desire to provide pleasant and helpful customer service.
- Positive, team-oriented attitude.
- Ability to pivot between different aspects of the position throughout the week.
- Proficient in Microsoft Office and related software, efficient typing skills, and ability to master the use of POS software.
- Fluently communicate verbally and in writing in the English language.
- Lift up to 15 pounds.
- Work for prolonged periods sitting at a desk and while working on a computer.
- Spend short amounts of time in freezers that are kept at 0ºF.
- Previous experience in a meat or food-related field is preferred but not necessary.
- Previous experience in an office-based setting work with billing software is preferred but not required.
- Post-secondary education is preferred but not required.
Responsibilities
- Take cutting instructions from custom processing & wild game customers.
- Invoice and notify custom processing & wild game customers when their orders are complete.
- Complete billing procedures to process payments for custom processing & wild game customers.
- Waiting on retail customers as necessary.
- Work mostly weekdays between 8:30 AM and 5:00 PM with rotating Saturdays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
