Office Assistant (Part Time)

Eagle Performance Plastics•Appleton, WI

1d•$18 - $22•Onsite

About The Position

Join a Top Workplace in Wisconsin - Where Quality Meets Purpose Eagle Performance Plastics is a custom job shop committed to delivering exceptional service and precision to our customers. We're currently looking for a dedicated Office Assistant to join our growing team. At Eagle, you'll find more than just a job - you'll find a supportive, family-friendly work environment where your contributions truly matter. Recognized as one of Wisconsin's Top 10 Best Places to Work in Manufacturing , we take pride in valuing our employees, fostering professional growth, and maintaining a culture of respect, collaboration, and excellence. Essential Duties & Responsibilities: Answer, screen, and direct incoming phone calls to ensure prompt and professional communication. Welcome and assist customers and vendors with a friendly, professional demeanor upon arrival. Perform a variety of administrative tasks, including handling incoming/outgoing mail, filing, labeling, laminating, scanning, and maintaining organized records. Monitor and manage office phone systems, including voicemail routing, communication updates, and coordination with service providers (cleaning, shredding, vending, etc.). Maintain and track company cell phone agreements, upgrades, and related communications. Manage office and facility supply inventory, placing orders and coordinating with vendors to ensure availability of needed materials. Assist the Quality Department with documentation records for customer complaints, gathering and uploading documents into various computer programs, generating reporting information. Enter quality data into tracking systems (e.g., defects, nonconformances, inspections) and support tracking and trending of quality performance measures. Maintain document control for a variety of functions, including ISO, Training and Control Plans. Respond to general employee inquiries or direct individuals to the appropriate internal resource. Provide support for company projects and initiatives across departments as needed. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to support individuals with disabilities in performing the essential functions of the position. The duties listed are intended to outline the general scope of work and do not represent a complete list of all tasks that may be assigned .

Requirements

Strong verbal and written communication skills for answering and directing calls, greeting visitors, and supporting internal employee inquiries.
Approachable, friendly, and professional demeanor when interacting with internal and external customers.
Excellent team player with the ability to collaborate effectively across departments and support broader company needs.
Proficiency with standard office equipment (phones, copiers, scanners, laminators, shredders, etc.).
Highly organized with strong attention to detail for tasks such as uploading documents or entering specific data into proper databases.
Ability to manage phone systems, including routing calls, assisting users, and updating system information as needed.
Basic technical aptitude to assist with company cell phone agreements, communication equipment, and vendor coordination.
Strong time‑management skills with the ability to prioritize tasks and handle multiple responsibilities simultaneously.
Proficiency with Microsoft Office products or similar software.
Experience ordering and managing office and facility supplies, including inventory tracking and vendor communication.
Dependable and self‑motivated, with the ability to work independently and maintain consistent follow-through.
Problem‑solving skills to answer general employee questions or direct them to the appropriate resources.
The requirements listed above are representative of the knowledge, skill, and ability required.

Responsibilities

Answer, screen, and direct incoming phone calls to ensure prompt and professional communication.
Welcome and assist customers and vendors with a friendly, professional demeanor upon arrival.
Perform a variety of administrative tasks, including handling incoming/outgoing mail, filing, labeling, laminating, scanning, and maintaining organized records.
Monitor and manage office phone systems, including voicemail routing, communication updates, and coordination with service providers (cleaning, shredding, vending, etc.).
Maintain and track company cell phone agreements, upgrades, and related communications.
Manage office and facility supply inventory, placing orders and coordinating with vendors to ensure availability of needed materials.
Assist the Quality Department with documentation records for customer complaints, gathering and uploading documents into various computer programs, generating reporting information.
Enter quality data into tracking systems (e.g., defects, nonconformances, inspections) and support tracking and trending of quality performance measures.
Maintain document control for a variety of functions, including ISO, Training and Control Plans.
Respond to general employee inquiries or direct individuals to the appropriate internal resource.
Provide support for company projects and initiatives across departments as needed.