OFFICE ASSISTANT - IRREGULAR PART-TIME (0 - 39 HOURS/PAY PERIOD)
About The Position
Hillview Health Care Center of La Crosse County is seeking a dependable, service‑oriented Office Assistant to support our Hillview Health Care Center campus. This role is ideal for someone who enjoys helping others, thrives in a people‑focused environment, and can balance clerical accuracy with compassionate customer service. You will be the first point of contact for residents, families, visitors, and staff—playing a key role in maintaining a welcoming, safe, and person‑centered environment. Why Join Us? Meaningful work that directly supports residents and families Supportive team environment Opportunities to grow your skills in customer service, administration, and long‑term care A workplace centered on respect, safety, and community impact What You’ll Do Greet, assist, and direct residents, visitors, and callers with professionalism and warmth Monitor the entrance to support resident safety and redirect wandering residents as needed Answer and transfer incoming phone calls Perform light clerical tasks: alphabetizing, sorting, typing, operating a copier, and basic calculator use Receive payments, make change, and balance a cash drawer Maintain office supply inventory and process related invoices Take appropriate action during emergencies (medical, fire, or safety threats) Protect resident rights and confidentiality; report suspected abuse Support person‑centered care and uphold a respectful, inclusive environment Follow all safety practices and report hazards Maintain reliable attendance and a cooperative, courteous demeanor in all interactions
Requirements
- High school diploma, GED, or current high school enrollment
- Preferably 18+ years old
- Strong attendance and reliability
- Ability to act independently with minimal supervision
- Clear communication skills
- Ability to respond quickly to resident safety concerns
- Professional demeanor and ability to relate well to residents, staff, and the public
- Successful completion of a background check per Wisconsin Caregiver Law
- Frequent sitting, standing, walking, bending, and reaching
- Ability to monitor entrance activity (near and far vision)
- Regular use of phone, computer, copier, and office materials
- Occasional lifting of files and office supplies
Nice To Haves
- Some clerical training preferred
Responsibilities
- Greet, assist, and direct residents, visitors, and callers with professionalism and warmth
- Monitor the entrance to support resident safety and redirect wandering residents as needed
- Answer and transfer incoming phone calls
- Perform light clerical tasks: alphabetizing, sorting, typing, operating a copier, and basic calculator use
- Receive payments, make change, and balance a cash drawer
- Maintain office supply inventory and process related invoices
- Take appropriate action during emergencies (medical, fire, or safety threats)
- Protect resident rights and confidentiality; report suspected abuse
- Support person‑centered care and uphold a respectful, inclusive environment
- Follow all safety practices and report hazards
- Maintain reliable attendance and a cooperative, courteous demeanor in all interactions
Benefits
- Meaningful work that directly supports residents and families
- Supportive team environment
- Opportunities to grow your skills in customer service, administration, and long‑term care
- A workplace centered on respect, safety, and community impact
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
