Office Assistant

KEY POINT HEALTH SERVICES INC•Aberdeen, MD

44d•$17 - $17•Onsite

About The Position

Under the supervision of the Office Manager or Assistant Office Manager, the Office Assistant: • Ensures a smooth-running office. Perform duties in a timely, effective fashion. • Update client electronic health record (EHR) with demographic information such as address, phone number, or name changes. • Ensures security and secure storage of client records with the utmost respect for confidentiality. • Answers phone(s) and greets clients immediately, interrupting other work, if necessary, notifies appropriate staff when appointment(s) have arrived. • Schedules prescriber follow-up appointments or diagnostic evaluations based on clinical standards as well as confirming intake and diagnostic evaluation appointments one day prior. • Faxes and scans primary care physician coordination and substance abuse treatment coordination. • Using the current ASO provider, obtains initial, concurrent, and discharge authorizations to ensure timely payment of services provided • Collects client co-pays/co-insurance daily as well as balance(s) when applicable. • Provides clerical support services in accordance with Key Point Health Services, Inc. standards for quality, patient rights, availability, and nondiscrimination. • Meets performance standards established by Key Point Health Services, Inc. • Performs other duties as need to achieve program goals and objectives • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

High Diploma or equivalent
Mid-level competency with Microsoft Office Suite
Excellent Customer Service skills
Maintains respect of clients and dedication to meeting their needs

Nice To Haves

Medical office experience preferred.

Responsibilities

Ensures a smooth-running office. Perform duties in a timely, effective fashion.
Update client electronic health record (EHR) with demographic information such as address, phone number, or name changes.
Ensures security and secure storage of client records with the utmost respect for confidentiality.
Answers phone(s) and greets clients immediately, interrupting other work, if necessary, notifies appropriate staff when appointment(s) have arrived.
Schedules prescriber follow-up appointments or diagnostic evaluations based on clinical standards as well as confirming intake and diagnostic evaluation appointments one day prior.
Faxes and scans primary care physician coordination and substance abuse treatment coordination.
Using the current ASO provider, obtains initial, concurrent, and discharge authorizations to ensure timely payment of services provided
Collects client co-pays/co-insurance daily as well as balance(s) when applicable.
Provides clerical support services in accordance with Key Point Health Services, Inc. standards for quality, patient rights, availability, and nondiscrimination.
Meets performance standards established by Key Point Health Services, Inc.
Performs other duties as need to achieve program goals and objectives