Office Assistant (seasonal position)

The Armstrong CompanyCarrollton, TX

About The Position

As the Office Assistant for The Armstrong Company, you will be at the heart of our operations, providing essential administrative tasks for both the Customer Service and Operations Departments. Your role is pivotal, supporting up to six (6) team members. The ideal candidate will be organized with a customer service mindset.

Requirements

  • High school education or equivalent experience.
  • General technological / computer skills.
  • Ability to learn and understand new technology platforms.
  • Ability to multitask & pay attention to detail.
  • Effectively communicate across departments and teams.
  • Must have a strong work ethic and overall positive attitude.

Responsibilities

  • Perform general administrative tasks such as answering phone calls, responding to emails, and handling correspondence.
  • Enter new sales orders.
  • Scan and assist with the paperwork that goes out with the crews.
  • Investigate claims and subsequently charge the appropriate account number or person.
  • Provide exceptional customer service when responding to inquiries and resolving issues promptly.
  • Maintain office supplies inventory and place orders when necessary.
  • Organize and maintain physical and electronic files and records.
  • Other duties as assigned.
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