Entry Level Office Assistant

Choice Home Warranty•Edison, NJ

5d•Onsite

About The Position

Office Assistant/Receptionist Choice Home Warranty is looking for someone who can assist with billing issues for a growing company. This position will assist the executive and senior level managers with general day-to-day billing tasks. Proficiency in Excel, a willingness to learn, and a positive attitude are essential. Location: Choice Home Warranty: Edison NJ Full Time : 40 hours, Monday through Friday 9:00 am to 6:00 pm Our Mission is to provide property owners with peace of mind by offering high quality, easy and affordable ways to protect their most valuable asset - their home About Choice Home Warranty: Founded in 2008, Choice Home Warranty is the fastest growing privately owned home warranty company in the nation, consistently earning placement on the Inc. 5000 list for the last six years. As we grow, we continue to seek out passionate, driven professionals who share our mission, vision and core values – people looking to bring their insight and abilities to an organization that values intelligence, ingenuity, integrity, and the pursuit of excellence. Our success is due to the high level of professionalism, dedication, and genuine concern that our Customer Service Representatives provide to each customer that has allowed us to flourish so rapidly. As a company, we recognize the importance of this team and will only consider candidates that possess the same drive and work ethic. Benefits of working for Choice Home Warranty: We offer rapid and diverse growth opportunities; a strong and supportive management staff; fun work environment; award and recognition programs; health, vision and dental benefits; paid time off; 401k

Requirements

Minimum 1-2 years’ billing experience
Experience with Microsoft excel, power point, word and outlook required
Exceptional interpersonal and communication skills
Excellent attention to detail and organization skills
Ability to handle confidential information and escalate issues when appropriate
Ability to exercise sound judgment, work well independently, prioritize duties and follow through tasks to completion

Responsibilities

Manage account balances to discover outstanding debts or other inconsistencies
Create Invoices and Credit memos to issue to customer
Create and maintain customer files
Answer questions and handle billing complaints from customers
Update accounting records with new payments, balances, and other customer information.
Issue monthly customer statements
Update customer files with issued invoices
Process credit memos
Update the customer master file with contact information
Track exceptions between the shipping log and invoice register