Office Assistant: Front Office- Per Diem- 6776

CHR Career•Manchester, CT

2d•$18•Onsite

About The Position

Office Assistant Duties & Responsibilities: Provides support to staff providing direct care functions with the administrative support team: Responsible for appointment scheduling and answering main telephone line in a busy clinic to assist physicians, therapists. Requires extensive contact with clients and staff to coordinate appointments, supervision, and meetings with multiple staff members. Greets and checks-in clients for appointments. Assists patients with questions and requests. Triage clients to handle crisis situations that occur both with clients on the phone and in person. Acts as liaison with doctors and other providers when patient crisis occurs. Collects client self-pay fees, co-pays and rent payments. Assists new clients who have questions regarding available services. Refers clients to Triage Center or Open Access. Schedule Zoom invite for all Virtual visits for Med Providers either remotely or in Telemed rooms Schedule Interpreter as requested for Scheduled PE or E/M Visits Maintains documentation and other methods of communication to maintain quality services: Maintains therapist and providers schedule. Responsible for changes to schedule as necessary/assists staff with locating available rooms on short notice. Processes all intake paperwork that needs to be reviewed by clinic staff. After paperwork has been reviewed ensures that paperwork is copied, data entered, scanned, mailed and filed, as appropriate. Prepares miscellaneous correspondence for clinic staff. Maintains contact lists. Prepares records for forwarding to other providers. Assists with tracking insurance authorization and preparation of forms. Verifies insurance for clients presenting for appointments. Additional Duties and Responsibilities: Assists with answering of main telephone lines and processing of calls/answers telephone calls from satellite offices when phones are on ‘roll-over’. Maintains office in a neat and organized manner, completes filing, faxing and copying requests as needed. Distributes daily mail Maintains petty cash for staff. May perform other assignments and duties as area require.

Requirements

High School diploma or equivalent required.
Previous experience in an office or customer service setting required

Responsibilities

Provides support to staff providing direct care functions with the administrative support team
Responsible for appointment scheduling and answering main telephone line in a busy clinic to assist physicians, therapists
Requires extensive contact with clients and staff to coordinate appointments, supervision, and meetings with multiple staff members
Greets and checks-in clients for appointments
Assists patients with questions and requests
Triage clients to handle crisis situations that occur both with clients on the phone and in person
Acts as liaison with doctors and other providers when patient crisis occurs
Collects client self-pay fees, co-pays and rent payments
Assists new clients who have questions regarding available services
Refers clients to Triage Center or Open Access
Schedule Zoom invite for all Virtual visits for Med Providers either remotely or in Telemed rooms
Schedule Interpreter as requested for Scheduled PE or E/M Visits
Maintains therapist and providers schedule
Responsible for changes to schedule as necessary/assists staff with locating available rooms on short notice
Processes all intake paperwork that needs to be reviewed by clinic staff
After paperwork has been reviewed ensures that paperwork is copied, data entered, scanned, mailed and filed, as appropriate
Prepares miscellaneous correspondence for clinic staff
Maintains contact lists
Prepares records for forwarding to other providers
Assists with tracking insurance authorization and preparation of forms
Verifies insurance for clients presenting for appointments
Assists with answering of main telephone lines and processing of calls/answers telephone calls from satellite offices when phones are on ‘roll-over’
Maintains office in a neat and organized manner, completes filing, faxing and copying requests as needed
Distributes daily mail
Maintains petty cash for staff
May perform other assignments and duties as area require

Benefits

Award-Winning Workplace: Proudly recognized as a Top Workplace for 12 consecutive years!
Generous Time Off: Enjoy ample paid time off, including a special day off for your birthday!
Retirement Savings: Benefit from contributions to your 403b Retirement Plan.
Comprehensive Insurance: Competitive premiums with added discounts on pet, auto, and home insurance!
Education & Tuition Support: Tuition reimbursement and professional development programs. Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites). Exclusive tuition discounts for CHR employees at several local colleges/universities.
Career Development: FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring available at many programs. Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.
Wellness Program: Annual wellness stipend. FREE 24/7 confidential counseling sessions and a FREE premium subscription to the Calm app, for employees and their families. Fun activities like virtual bring-your-pet-to-work lunches, weekly yoga, coloring contests, employee appreciation events, and more!
Employee Involvement: Participate in leadership luncheons with our CEO and various agency committees!
Stay Informed: Weekly video updates from our CEO and monthly newsletters to keep you in the loop.
And So Much More: Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility.