Office Assistant - Temporary
About The Position
We’re all about having a career and making a difference. By building communities that help people live better lives, we’re growing and prospering. If you share our vision of service and our passion for quality, we’d like to talk with you. At Ingerman, the Office Assistant is responsible for executing administrative tasks associated with successful property operation. This includes answering phones, greeting residents and visitors, making copies and faxing documents, inputting, managing, and closing out work orders, creating new files, managing existing files, collecting and batching rent payments, and coordinating mailings to residents and applicants. This is a temporary position for approximately 6-8 months. Schedules appointments and meetings for property management Serves as the primary point-of-contact for resident inquires Resolves resident conflict through de-escalation strategies Assists in the preparation of departmental budgets and expense allowances Tracks inventory of office supplies and order more of what is needed as approved Assists in the completion of the initial rental application Assists in the preparation of leases or rental agreements Coordinates timely revenue collection in accordance with lease obligations and accounts receivable procedures Enters rent information into Yardi in a timely and accurate manner Assists in coordinating requests for repairs or maintenance, upkeep, and refurbishment at property Adheres to Fair Housing Laws in all resident and prospect interactions
Requirements
- High school diploma (or equivalent combination of education and experience)
- Minimum of 2 years of administrative experience, preferably in an office setting
- Scheduling flexibility based on business needs
- Sound interpersonal skills
- Strong written and verbal communication skills
- Advanced customer service and problem-solving skills
- Advanced organizational and time management skills
- Technically proficient in Microsoft Office
- Ability to work in a fast-paced, action-oriented environment
- Ability to establish relationships across the organization and at various hierarchical levels
- Ability to travel up to 10% of the time
Nice To Haves
- Experience with Public Housing, Project-based Voucher, Tax Credit, and Section 8 is highly-preferred
Responsibilities
- Schedules appointments and meetings for property management
- Serves as the primary point-of-contact for resident inquires
- Resolves resident conflict through de-escalation strategies
- Assists in the preparation of departmental budgets and expense allowances
- Tracks inventory of office supplies and order more of what is needed as approved
- Assists in the completion of the initial rental application
- Assists in the preparation of leases or rental agreements
- Coordinates timely revenue collection in accordance with lease obligations and accounts receivable procedures
- Enters rent information into Yardi in a timely and accurate manner
- Assists in coordinating requests for repairs or maintenance, upkeep, and refurbishment at property
- Adheres to Fair Housing Laws in all resident and prospect interactions
Benefits
- Full medical, prescription, dental and vision benefits
- Company-paid life and AD&D insurance
- Company-paid short-term and long-term disability
- A 401(k) retirement plan with company match
- Paid time off, accrued based on years of service
- Supplemental insurance for employees and families
- Employee Assistance Program for confidential counseling
- Additional paid day off to provide community or charitable services
- Paid holidays; approximately eight per year
- Peace of mind and a great working environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
