Office Assistant- Part Time

Crawford Area Transportation Authority • Meadville, PA

10d • Onsite

About The Position

CATA is dedicated to providing safe, reliable, and efficient public transportation services throughout Crawford, Clarion, and Venango Counties. The Part-Time Office Assistant serves as the primary front window and first point of contact for customers, visitors, and callers. This role provides administrative and clerical support to the management, planning, and operations team while delivering professional, courteous customer service to the public.

Requirements

• High school diploma or equivalent
• Proficiency with Microsoft Word, Excel, Outlook, and general computer use
• Strong communication and interpersonal skills
• Ability to multitask, stay organized, and work independently
• Ability to maintain confidentiality and accuracy in all work
• Act 34 PA State Police Criminal Clearance
• Act 151 PA Child Abuse History Clearance
• Must not appear on applicable federal or state exclusion/preclusion lists
• Ability to lift and carry up to 25 pounds
• Ability to focus on detailed work with minimal errors
• Flexibility to occasionally work beyond normal hours if needed

Nice To Haves

• Two years of office or administrative support experience preferred

Responsibilities

• Serve as the primary front office/front window representative
• Greet and assist walk-in customers in a professional and respectful manner
• Answer and route incoming calls using a multi-line phone system
• Assist customers with bus pass sales and general transit information
• Review program applications for completeness and accuracy
• Enter and update client information in Ecolane
• Provide clerical and administrative support to management staff
• Maintain breakroom and office supplies
• Assist with special events and activities as needed
• Perform other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED