Office Assistant-Student Services

University of New Mexico • Los Alamos, NM

1d • $14

About The Position

The Office Assistant in Student Services serves as a primary contact for busy front desk services at UNM-LA. This will require the successful candidate provide excellent customer service and maintain confidentiality of records and information. In addition to supporting the Student Services Office in Building 1, this work-study student will staff the UNM-Los Alamos Food Pantry for a portion of the hours it is open.

Duties include: Answer front desk telephone, route calls, take messages, and provide general information to customers. Schedule and maintain student appointments. Establish, maintain, process, and/or update file documents for scanning and archiving. Perform a variety of data entry assignments and understand the organization of data in order to provide basic information. Operate personal computer to draft correspondence, print and mail letters, reports, or other materials as requested. Open and route incoming mail; distribute correspondence and other material to department staff. Inventory and restock Food Pantry items as needed; provide staffing and service to customers. Perform other duties as assigned.

Applicants must meet eligibility requirements for Work-Study employment:
1. Have submitted a FAFSA for the academic year and indicated an interest in work-study employment
2. Be enrolled in a UNM degree or certificate program
3. Maintain at least half-time enrollment (6 credit hours in fall and spring; 3 credit hours for summer) for each term of work
4. Maintain Satisfactory Academic Progress (SAP)

Requirements

• Have submitted a FAFSA for the academic year and indicated an interest in work-study employment
• Be enrolled in a UNM degree or certificate program
• Maintain at least half-time enrollment (6 credit hours in fall and spring; 3 credit hours for summer) for each term of work
• Maintain Satisfactory Academic Progress (SAP)

Nice To Haves

• Ability to maintain confidentiality of records and information
• Demonstrated friendly, professional, and helpful demeanor at all times
• Experience working with diverse groups of people
• Very strong communication skills, both verbal and written
• Ability to work effectively as a member of a team
• Excellent problem-solving skills, organization skills, and attention to detail
• Basic computer skills, MS Office

Responsibilities

• Answer front desk telephone, route calls, take messages, and provide general information to customers.
• Schedule and maintain student appointments.
• Establish, maintain, process, and/or update file documents for scanning and archiving.
• Perform a variety of data entry assignments and understand the organization of data in order to provide basic information.
• Operate personal computer to draft correspondence, print and mail letters, reports, or other materials as requested.
• Open and route incoming mail; distribute correspondence and other material to department staff.
• Inventory and restock Food Pantry items as needed; provide staffing and service to customers.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees