Office Assistant – Logistics & Operations
About The Position
Clark's White Glove Delivery is growing fast, and we're looking for a sharp, organized, and proactive Office Assistant with logistics experience to help keep our operations running smoothly. This role is perfect for someone who enjoys being at the center of the action-supporting drivers, coordinating deliveries, and delivering an exceptional customer experience every day. This is not a typical desk job. You'll play a key role in the daily flow of a white-glove logistics operation, working closely with our operations and delivery teams to ensure every job is executed with precision and professionalism.
Requirements
- Experience in logistics, transportation, warehousing, or delivery operations preferred
- Strong organizational and multitasking skills-you can juggle priorities without dropping the ball
- Excellent communication skills (phone, email, and in person)
- Comfortable using Microsoft Office (Excel experience is a plus)
- Detail-oriented, dependable, and solution-focused
- Customer-first mindset with a calm, professional demeanor
- High school diploma or equivalent required
Nice To Haves
- Excel experience is a plus
Responsibilities
- Manage incoming calls, emails, and internal communications with confidence and professionalism
- Prepare, organize, and maintain operational documents, reports, and records
- Handle data entry, tracking, and file management with a high level of accuracy
- Serve as a primary point of contact for customers, designers, and vendors
- Provide clear, accurate updates on delivery schedules and service details
- Proactively resolve issues and ensure a seamless, white-glove customer experience
- Assist with scheduling and coordinating delivery routes and crews
- Track deliveries, confirm completion, and flag issues before they become problems
- Support drivers and operations staff with real-time administrative needs
- Help ensure compliance with safety procedures and company standards
- Assist with invoicing, paperwork, and payment coordination
- Order office supplies and support general office organization
- Collaborate with leadership and operations teams to continuously improve workflows
Benefits
- Growing Company: We're expanding rapidly, creating real opportunities for advancement
- Hands-On Impact: Your work directly supports daily operations and customer success
- Family-Owned Culture: We value accountability, teamwork, and doing things the right way
- Competitive Pay: Compensation reflects experience and performance
- Positive Work Environment: Professional, fast-paced, and supportive
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
