Office Assistant Intermediate

SSM Health • Sun Prairie, WI

23h • Onsite

About The Position

This position supports a clinic, department, or program in an administrative capacity. The role involves performing duties under supervision, following well-established guidelines, and utilizing practical knowledge gained from experience. Key functions include greeting patients or visitors, managing telephone communications (answering, screening, and routing calls), handling filing, distributing mail, and executing other general clerical tasks. The assistant may also provide support with programs/software for Providers, assemble and maintain patient charts, make copies, schedule appointments, and maintain records. Additionally, the role may involve managing office inventory, including ordering supplies, and ensuring office equipment is in good working order by requesting repairs or maintenance as needed. Communication with patients, families, physicians, and other healthcare team members regarding patient care, according to protocol, is also a core responsibility.

Requirements

• High School diploma/GED or 10 years of work experience
• One year experience

Responsibilities

• Performs duties under supervision, within well established guidelines and practical knowledge gained from experience.
• Greets patients or visitors, answers/screens/routes telephone calls, files, distributes mail and performs other general clerical duties.
• May provide assistance with programs/software for Providers.
• May assemble and maintain patient charts.
• Responsible for making copies, answering phones, making appointments, and maintaining records.
• May be responsible for maintaining office inventory including ordering supplies.
• Ensures that office equipment is in good working order and requests repairs or maintenance as needed.
• Communicates with patients, families, physicians and other healthcare team members about patient care according to protocol.
• Performs other duties as assigned.

Benefits

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees