Office Assistant III - Person County

State of North Carolina•Person County, NC

37d•Onsite

About The Position

Community Supervision, as part of the Department of Adult Correction, is responsible for the oversight of the supervision of all adult offenders on probation, parole or post-release supervision. Additionally, Community Supervision is responsible for the supervision of offenders who transfer from other states, as well as oversight of the Community Service Work Program. Community Supervision's mission is to ensure public safety while providing meaningful supervision of offenders that directs the offenders towards becoming productive citizens of the state. Community Supervision provides administrative and field services to the offender population, the Judicial System, the Courts, Post-Release Supervision and Parole Commission and provides protection to the community within assigned Judicial Districts. Community Supervision employs approximately 2,600 people consisting of primarily certified Probation/Parole Officers to supervise more than 80,000 criminal offenders located throughout North Carolina. Probation/Parole Officers protect the safety of citizens in communities throughout the state by providing viable alternatives and meaningful supervision to offenders placed under Community Supervision. This is accomplished by obtaining an equal balance of control and treatment for offenders that will positively affect their behavior and lifestyle patterns. Position provides clerical and administrative support to Chief Probation/Parole Officers and Probation/Parole Officers within one or more work units. Work is performed in a Judicial District Office or Judicial District Probation office. Position provides clerical and administrative support to Chief Probation/Parole Officers and Probation/Parole Officers within one or more work units. Work is performed in a Judicial District Office or Judicial District Probation office.

Requirements

Thorough knowledge in completing tasks efficiently and promptly when utilizing various business functional areas such as administration, strategic planning, time management, organizational skills.
Experience using Microsoft Office technology products such as Outlook, Word, Excel, PowerPoint, Office365, Email, Smartsheet, as well as operating typical office equipment
Experience developing and maintaining effective relationships with others to encourage and support communication, and collaborative working relationships with coworkers
Demonstrated ability to comprehend information and effectively communicate it to others, both verbally and in writing, using correct and/or appropriate tone, spelling, punctuation, and specialized vocabulary
Working knowledge/experience in data collection, storage, compilation, and organization in printed and electronic formats.
Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least one year of office assistant/secretarial experience; or an equivalent combination of training and experience.

Responsibilities

Reception- 30 Percent
This position is front line/reception for offender interaction in an office setting. Must be able to acknowledge offenders and other visitors and alert appropriate Probation/Parole Officer of offender arrival.
Monitor offender waiting areas and answer basic inquiries from visitors and/or offenders, and direct to the appropriate personnel.
Answer incoming phone calls and disseminate information to the appropriate person.
Act upon directives and requests from staff to aid in orderly operation of the unit and the facility.
Records and Reports- 60 Percent
Work is mainly performed in MS Office programs and the OPUS (offender tracking) system.
Enter and retrieve information in OPUS as needed.
Type and edit reports, forms, orders, and other documents such as judgments, expense vouchers, inventory orders, work tickets for computers, correspondence to offenders, correspondence to community partners, and others.
Record and transcribe minutes of meetings.
Maintain and monitor staff monthly work schedules and calendars.