Office Assistant I, Pulmonary at Newark

ChristianaCare • Newark, DE

1d • $17 - $25 • Onsite

About The Position

ChristianaCare Pulmonology at Elkton practice is looking for a Medical Office Assistant I. Pulmonology specialists provide advanced, patient-centered care across Delaware and Maryland, including in-person and video visits. Our team offers comprehensive expertise in diagnosing and treating a wide range of lung conditions, supported by collaborative care and state-of-the-art technology. Pulmonary and Respiratory Services | ChristianaCare The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality. Work Schedule: Monday through Friday from 8am to 4:30pm Cross coverage to other locations as needed

Requirements

• High School Graduate or GED required
• Attention to Detail: Ensures accuracy in documentation, scheduling, and daily tasks.
• Adaptability: Able to adjust quickly to changing priorities and support a fast‑paced office environment.
• Excellent Communication Skills: Communicates clearly and professionally with staff, patients, and visitors.
• Strong Organization: Maintains orderly workflows, manages multiple tasks, and keeps office operations running smoothly.
• Problem‑Solving Ability: Anticipates needs, resolves issues proactively, and contributes to a positive workplace experience.

Nice To Haves

• Experience in a medical office setting is preferred but not required.

Responsibilities

• Collect payments according to insurance guidelines
• Verify coverage
• Coordinate referrals
• Perform daily reconciliation of appointments and payments
• Answer phone calls professionally
• Relay messages accurately
• Utilize EMR to communicate with providers and staff
• Ensure timely updates to patients on issues until resolved
• Facilitate necessary testing and appointments
• Prepare medical records by scanning and indexing reports into patient charts
• Research patient issues and providing timely responses
• Assist with administrative tasks such as copying and faxing
• Adhere to safety protocols while reporting any unsafe conditions
• Additional duties may be assigned as required.

Benefits

• Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
• Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family.
• Retirement Planning & Financial Well‑Being Access two retirement plan options, including a 403(b) with company contributions, plus professional retirement planning services and financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED