Office Assistant I | Outpatient Float | Casual

UPMC•Coudersport, PA

About The Position

UPMC Cole Memorial Medical Group is looking for a Casual/Per-Diem Office Assistant I to join our Outpatient Float Pool team. If you’re seeking flexibility and variety in your workday, this is the perfect opportunity! Why You’ll Love This Role Flexible, as-scheduled shifts (8 hours/day) between 7:30 AM – 6:30 PM, Monday through Friday No weekends, holidays, or nights Competitive travel reimbursement The chance to support multiple offices and make a real impact in local communities Offices You’ll Support: Bradford | Coudersport | Eldred | Emporium | Galeton | Port Allegany | Shinglehouse | Smethport | Ulysses | Westfield What You'll Do As an Office Assistant I, you’ll be the friendly face and helpful voice for our patients. Your responsibilities include: Scheduling & Coordination: Make, reschedule, and confirm patient appointments; relay messages to staff and providers. Patient Interaction: Greet and register patients promptly and politely; provide directions and instructions; manage check-in and check-out. Administrative Support: Prepare charts, complete paperwork (encounter forms, referrals), and maintain accurate records. Phone Management: Answer calls, screen inquiries, take messages, and provide information. System & Billing Tasks: Use our financial management system for scheduling, verifying information, entering charges, and reconciling co-payments. Office Upkeep: Keep the waiting area clean and welcoming, including beverage and reading areas. Confidentiality: Follow all UPMC policies and maintain strict confidentiality of medical records and data. Why UPMC? At UPMC, we’re committed to providing Life Changing Medicine to the communities we serve. Join us and be part of a team that values professionalism, compassion, and excellence. 👉 Apply today and start making a difference!

Requirements

High school diploma or GED required.
1 year of work experience required, preferably in a medical office setting.
Act 31 Child Abuse Reporting with renewal
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal

Nice To Haves

Knowledge of medical terminology preferred.
Word processing and computer experience preferred.

Responsibilities

Scheduling & Coordination: Make, reschedule, and confirm patient appointments; relay messages to staff and providers.
Patient Interaction: Greet and register patients promptly and politely; provide directions and instructions; manage check-in and check-out.
Administrative Support: Prepare charts, complete paperwork (encounter forms, referrals), and maintain accurate records.
Phone Management: Answer calls, screen inquiries, take messages, and provide information.
System & Billing Tasks: Use our financial management system for scheduling, verifying information, entering charges, and reconciling co-payments.
Office Upkeep: Keep the waiting area clean and welcoming, including beverage and reading areas.
Confidentiality: Follow all UPMC policies and maintain strict confidentiality of medical records and data.