Office Assistant I, Primary Care at Hockessin
About The Position
Christiana Care Primary Care at Hockessin is looking for an Office Assistant I . ChristianaCare Primary Care at Hockessin is located at 726 Yorklyn Road in Hockessin, Delaware. ChristianaCare Primary Care at Hockessin provides comprehensive primary medical care for adults and children, including vaccinations, physical examinations, and minor medical procedures. The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality. The Medical Office Assistant I will collect payments according to insurance guidelines, verify coverage, coordinate referrals, and perform daily reconciliation of appointments and payments. The Medical Office Assistant I communication tasks include answering phone calls professionally, relaying messages accurately, and utilizing EMR to communicate with providers and staff. The Medical Office Assistant I ensures timely updates to patients on issues until resolved, facilitates necessary testing and appointments, and prepares medical records by scanning and indexing reports into patient charts. The Medical Office Assistant I is responsible for researching patient issues and providing timely responses, assisting with administrative tasks such as copying and faxing, and adhering to safety protocols while reporting any unsafe conditions. Additional duties may be assigned as required.
Requirements
- High School Graduate or GED required
- Attention to detail
- Adaptability
- Excellent communication skills
- Organization
- Problem-solving
Nice To Haves
- Medical receptionist or medical assistant degree preferred but not required.
- Experience in a medical office setting or customer service environment is preferred but not required.
Responsibilities
- Scheduling appointments with consideration of insurance details
- Greeting patients professionally to collect demographic and financial information
- Processing referral information while maintaining patient confidentiality
- Collecting payments according to insurance guidelines
- Verifying coverage
- Coordinating referrals
- Performing daily reconciliation of appointments and payments
- Answering phone calls professionally
- Relaying messages accurately
- Utilizing EMR to communicate with providers and staff
- Ensuring timely updates to patients on issues until resolved
- Facilitating necessary testing and appointments
- Preparing medical records by scanning and indexing reports into patient charts
- Researching patient issues and providing timely responses
- Assisting with administrative tasks such as copying and faxing
- Adhering to safety protocols while reporting any unsafe conditions
Benefits
- Full Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions.
- Generous paid time off with annual roll-over and opportunities to cash out.
- 12 weeks paid parental leave.
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
