Office Assistant I, Primary Care at Elkton
About The Position
ChristianaCare Primary Care at Elkton is looking for a Medical Office Assistant I. ChristianaCare Primary Care at Elkton delivers comprehensive primary medical services for adults and children through in‑person, telephone, and virtual visits. The practice offers a full range of services, including family care, gynecological and women’s health, preventive medicine, immunizations, Medicare wellness visits, and care for both acute and chronic conditions. Elkton | ChristianaCare The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality.
Requirements
- High School Graduate or GED required
- Attention to detail
- Adaptability
- Excellent communication skills
- Organization
- Problem-solving
Nice To Haves
- Experience in a medical office setting is preferred but not required.
Responsibilities
- Collect payments according to insurance guidelines
- Verify coverage
- Coordinate referrals
- Perform daily reconciliation of appointments and payments
- Answer phone calls professionally
- Relay messages accurately
- Utilize EMR to communicate with providers and staff
- Ensure timely updates to patients on issues until resolved
- Facilitate necessary testing and appointments
- Prepare medical records by scanning and indexing reports into patient charts
- Research patient issues and providing timely responses
- Assist with administrative tasks such as copying and faxing
- Adhere to safety protocols while reporting any unsafe conditions
- Scheduling appointments with consideration of insurance details
- Greeting patients professionally to collect demographic and financial information
- Processing referral information while maintaining patient confidentiality
Benefits
- Full Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions
- Generous paid time off with annual roll-over and opportunities to cash out
- 12 weeks paid parental leave
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
