Full-Time Office Assistant

D & S Dental Laboratory IncWaunakee, WI
70dOnsite

About The Position

We’re looking for a dependable, organized, people-focused Office Assistant & Driver to support our operations and deliver exceptional service to our partner dental offices! What You'll Do Office Assistant (95%) Keep Workflow Moving: Help process dental cases—unbox, disinfect, pan-up, schedule, track status, ship, receive, and bill cases with accuracy. Be the First Friendly Face: Greet and assist visitors with professionalism and a welcoming attitude. Use Lab Software (Evident): Enter, update, and track cases in our management system. Support Our Customers: Answer phones, assist dentists and their teams, send/receive faxes, reply to emails, and provide in-person assistance. Support Our Team: Communicate with colleagues across all D&S locations and help wherever needed. Driver (5%) Deliver & Pick Up Dental Cases: Drive a company vehicle on designated routes, with cross-training for multiple locations. Prep Your Route: Organize and pack route totes before heading out. Build Great Relationships: Learn each dental office’s preferences for seamless, professional service. Stay Connected: Use a company route phone for updates, added pickups, and communication. Care for Company Vehicles: Fuel up, monitor mileage, keep vehicles clean, and report any maintenance needs.

Requirements

  • Valid driver’s license and an insurable driving record
  • Strong attention to detail
  • Clear, professional communication with clients and coworkers
  • Reliable, consistent, and responsible work habits
  • Positive team attitude and cooperative nature
  • High integrity—handles confidential information appropriately
  • Able to sit while driving for extended periods (up to 6+ hours)
  • Regular standing and movement throughout the day
  • Occasional bending or stooping during loading/unloading
  • Ability to lift up to 25 lbs
  • Good vision and hearing for safe vehicle operation and communication
  • Ability to climb stairs occasionally during deliveries

Nice To Haves

  • Delivery and/or customer service experience
  • Dental or healthcare background a plus!

Responsibilities

  • Keep Workflow Moving: Help process dental cases—unbox, disinfect, pan-up, schedule, track status, ship, receive, and bill cases with accuracy.
  • Be the First Friendly Face: Greet and assist visitors with professionalism and a welcoming attitude.
  • Use Lab Software (Evident): Enter, update, and track cases in our management system.
  • Support Our Customers: Answer phones, assist dentists and their teams, send/receive faxes, reply to emails, and provide in-person assistance.
  • Support Our Team: Communicate with colleagues across all D&S locations and help wherever needed.
  • Deliver & Pick Up Dental Cases: Drive a company vehicle on designated routes, with cross-training for multiple locations.
  • Prep Your Route: Organize and pack route totes before heading out.
  • Build Great Relationships: Learn each dental office’s preferences for seamless, professional service.
  • Stay Connected: Use a company route phone for updates, added pickups, and communication.
  • Care for Company Vehicles: Fuel up, monitor mileage, keep vehicles clean, and report any maintenance needs.

Benefits

  • Stable weekday schedule—no nights or weekends
  • A role that mixes independence on the road with teamwork in the office
  • Meaningful interactions with dental professionals and internal team members
  • A clean, professional, supportive work environment
  • Medical, Dental, Vision, & Supplemental Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Flexible Spending Accounts (FSA)
  • Life Insurance, Short-Term & Long-Term Disability
  • Employee Assistance Program
  • Training, cross-training & career-growth opportunities

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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