Full-Time Office Assistant

D & S Dental Laboratory Inc-posted 6 days ago

Full-time • Entry Level

Onsite • Waunakee, WI

101-250 employees

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We’re looking for a dependable, organized, people-focused Office Assistant & Driver to support our operations and deliver exceptional service to our partner dental offices! What You'll Do Office Assistant (95%) Keep Workflow Moving: Help process dental cases—unbox, disinfect, pan-up, schedule, track status, ship, receive, and bill cases with accuracy. Be the First Friendly Face: Greet and assist visitors with professionalism and a welcoming attitude. Use Lab Software (Evident): Enter, update, and track cases in our management system. Support Our Customers: Answer phones, assist dentists and their teams, send/receive faxes, reply to emails, and provide in-person assistance. Support Our Team: Communicate with colleagues across all D&S locations and help wherever needed. Driver (5%) Deliver & Pick Up Dental Cases: Drive a company vehicle on designated routes, with cross-training for multiple locations. Prep Your Route: Organize and pack route totes before heading out. Build Great Relationships: Learn each dental office’s preferences for seamless, professional service. Stay Connected: Use a company route phone for updates, added pickups, and communication. Care for Company Vehicles: Fuel up, monitor mileage, keep vehicles clean, and report any maintenance needs.

Keep Workflow Moving: Help process dental cases—unbox, disinfect, pan-up, schedule, track status, ship, receive, and bill cases with accuracy.
Be the First Friendly Face: Greet and assist visitors with professionalism and a welcoming attitude.
Use Lab Software (Evident): Enter, update, and track cases in our management system.
Support Our Customers: Answer phones, assist dentists and their teams, send/receive faxes, reply to emails, and provide in-person assistance.
Support Our Team: Communicate with colleagues across all D&S locations and help wherever needed.
Deliver & Pick Up Dental Cases: Drive a company vehicle on designated routes, with cross-training for multiple locations.
Prep Your Route: Organize and pack route totes before heading out.
Build Great Relationships: Learn each dental office’s preferences for seamless, professional service.
Stay Connected: Use a company route phone for updates, added pickups, and communication.
Care for Company Vehicles: Fuel up, monitor mileage, keep vehicles clean, and report any maintenance needs.

Valid driver’s license and an insurable driving record
Strong attention to detail
Clear, professional communication with clients and coworkers
Reliable, consistent, and responsible work habits
Positive team attitude and cooperative nature
High integrity—handles confidential information appropriately
Able to sit while driving for extended periods (up to 6+ hours)
Regular standing and movement throughout the day
Occasional bending or stooping during loading/unloading
Ability to lift up to 25 lbs
Good vision and hearing for safe vehicle operation and communication
Ability to climb stairs occasionally during deliveries

Delivery and/or customer service experience
Dental or healthcare background a plus!

Stable weekday schedule—no nights or weekends
A role that mixes independence on the road with teamwork in the office
Meaningful interactions with dental professionals and internal team members
A clean, professional, supportive work environment
Medical, Dental, Vision, & Supplemental Insurance
401(k) with Company Match
Paid Time Off & Paid Holidays
Flexible Spending Accounts (FSA)
Life Insurance, Short-Term & Long-Term Disability
Employee Assistance Program
Training, cross-training & career-growth opportunities

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