Office and Leasing Assistant
About The Position
HH Red Stone is a rapidly growing property management company specializing in student housing. We’re seeking a highly organized and outgoing Office and Leasing Assistant to join our team in Ithaca, NY. This onsite role supports leasing operations and general office management. What You'll Do: Leasing Support: Conduct tours for prospective residents and respond to leasing inquiries Process applications, prepare leases, and maintain accurate records Support lease renewals and move-in/move-out coordination Assist with resident communications and retention efforts Office Administration: Manage front office reception: greet visitors, answer calls, respond to emails Assist with scheduling, filing, supply management, and general office upkeep Support property leadership with special projects, reports, and vendor follow-up Track work orders and resident requests to ensure timely resolution Resident Engagement & Marketing: Help plan and host resident events and property marketing initiatives Collaborate with the marketing team to ensure listings and signage are accurate and current Support social media or outreach efforts as needed
Requirements
- 1+ year in customer service, admin, retail, or leasing roles
- High school diploma or equivalent required
- Strong communication skills — written and verbal
- Ability to juggle multiple priorities and stay organized
- Comfort with technology (Microsoft Office, Google Workspace, etc.)
- A friendly, professional demeanor and a proactive attitude
Responsibilities
- Conduct tours for prospective residents and respond to leasing inquiries
- Process applications, prepare leases, and maintain accurate records
- Support lease renewals and move-in/move-out coordination
- Assist with resident communications and retention efforts
- Manage front office reception: greet visitors, answer calls, respond to emails
- Assist with scheduling, filing, supply management, and general office upkeep
- Support property leadership with special projects, reports, and vendor follow-up
- Track work orders and resident requests to ensure timely resolution
- Help plan and host resident events and property marketing initiatives
- Collaborate with the marketing team to ensure listings and signage are accurate and current
- Support social media or outreach efforts as needed
Benefits
- $17 per hour, DOE
- Full benefits: medical, dental, vision, life, 401(k)
- Paid time off and holidays
- Career development opportunities with a fast-growing team
- A positive, mission-driven culture focused on resident satisfaction
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
