Office Administrator

Solidifi Title & Closing Llc • Buffalo, NY

8h • Onsite

About The Position

This position is responsible for providing comprehensive administrative and operational support to ensure the efficient and effective functioning of the office while maintaining established client service standards. The role requires regular communication with internal teams, clients, and external partners, as well as coordination of office operations, administrative activities, and support of operational workflows to facilitate seamless day-to-day business operations.

Requirements

• Bachelor’s degree preferred; 1–2 years business or administrative experience, with industry knowledge (mortgage, real estate, appraisal, or loan processing) a plus
• Strong attention to detail, clear communication skills, and solid customer service abilities
• Proficiency with basic computer applications and the ability to work in a fast‑paced environment
• Effective multitasking, organization, and independent work skills
• Self‑motivated, flexible, and collaborative team player

Responsibilities

• Interact daily with staff, management, and external partners
• Address office needs and issues
• Schedule meetings and appointments
• Assist with travel arrangements
• Manage office supplies and kitchen/common areas
• Support staff, clients, and visitors
• Assist with presentations and print materials
• Monitor alternative valuation orders to meet service levels
• Communicate daily with Field Agents and clients
• Recruit, onboard, and support Field Agents
• Maintain consistent communication across all parties
• Identify issues and work with internal partners to resolve them
• Assist with technology testing and updates
• Support management with client relationship activities
• Complete additional duties and projects assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees