Office Administrator

Randa Accessories•New York, NY

31d•$67,000 - $73,000•Onsite

About The Position

The Office Administrator will oversee the daily operations of the New York City office, ensuring a clean, organized, and efficient work environment for employees and guests. This role will administer office services, coordinate with external vendors, and act as a supervisor to the Showroom Coordinator and Back Office Coordinator under the direction of their manager. The Office Administrator will be responsible for maintaining high standards of customer service to both internal and external clients as it relates to office services.

Requirements

Strong organizational skills and attention to detail required
Strong customer service focus and excellent written and verbal communication skills required
Strong follow-up and task management required
Proactive, organized, and able to work with autonomy and minimal guidance
Ability to manage multiple priorities and adapt to the variable nature of office operations
Experience with FedEx shipping, including international shipments and product declarations, preferred
Previous supervisor or team lead experience, highly preferred
Experience in coordinating with external vendors and managing office services
Basic knowledge of troubleshooting printers, copiers, and assisting with minor computer issues
Experience with Microsoft Outlook, calendar management, and videoconferencing systems preferred

Responsibilities

Managing the overall cleanliness and presentation of the office, showrooms, meeting rooms, and public areas for both employees and guests; responsible for the maintenance and cleaning of all areas, in coordination with the office services team and building cleaning and management
Providing strong customer service support, assisting in coordinating last-minute meetings, catering needs, and addressing shipping needs for both internal and external partners
Build strong relationships with internal partners, building management, cleaning services, and external vendors
Supervising the Showroom Coordinator and Back Office Coordinator, ensuring smooth front and back-office operations in coordination with and under direction from their manager
Overseeing the stocking and budget management of office supplies, kitchen stocking, office amenities, catering, and event setup/breakdown responsibilities
Maintaining kitchen appliances (including the main employee break room and client catering kitchen) and ensuring the refrigerators are cleaned out weekly, and all areas are clean, well-stocked, and operational
Responsible for ensuring all floors in client and associate areas are vacuumed, mopped, and kept in presentation-ready condition
Coordinating with external services (cleaning, HVAC, plumbing, electricians, building maintenance) for all office needs and to resolve any issues promptly
Proactively identifying office needs or ablutions and presenting options to their manager for review and/or approval
Handling FedEx shipping both domestically and internationally, including product declarations for shipments outside of the US
Providing basic troubleshooting for printers, copiers, and assisting employees with minor computer issues in coordination with IT and the NY Office Services team
Supporting IT requests from the off-site IT team, either directly or by delegating tasks to the Office Coordinators
Responsible for monitoring office budgets under their manager's supervision, approving routine expenditures, and coordinating with their manager and the finance team on financial matters
Providing consistent, high-quality service to internal employees and all visitors to the office
This position may also assist with projects related to any NYC off-site office or showroom spaces that RAA may occupy as needed, at the direction of the manager or as directed by internal clients.
Monitoring the New York Office switchboard, answering and transferring calls as necessary
Other duties as assigned

Benefits

Competitive base salary.
Hybrid work schedule.
Three weeks of paid time off within the first year of employment.
Company provided life insurance, short-term disability, long-term disability, and paid parental leave.
Health, vision, and dental insurance options with low employee contributions.
Commuter benefit plan.
Optional supplemental life insurance, pet insurance, and accident & critical illness insurance offered at a group discount rate.
401(k).
Unlimited access to our award-winning online fitness, and wellness program.
A great place to work, fast-paced, with terrific career growth