Office Administrator

Moss Roofing • Indianapolis, IN

13d • $18 - $21 • Onsite

About The Position

The Office Administrator plays a key role in supporting daily office operations and delivering outstanding customer service. This position is ideal for someone who is highly organized, detail-oriented, and comfortable handling multiple responsibilities in a fast-paced office environment.

Requirements

• Previous experience in an office administration or administrative support role
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Customer-service oriented with strong problem-solving skills
• Detail-oriented with accurate data entry and scheduling skills
• Familiarity with CRM or scheduling software (HubSpot preferred, but not required)

Nice To Haves

• Experience in construction or home improvement is a plus
• Bilingual (English/Spanish) is a bonus

Responsibilities

• Answer and manage incoming phone calls in a professional and friendly manner
• Schedule appointments for sales and service teams
• Accurately capture and record new leads and customer information
• Respond to customer emails in a timely and professional manner
• Provide customers with updates regarding project status
• Address customer questions and concerns with a solutions-focused approach
• Screen solicitation calls to minimize interruptions
• Perform general administrative duties to support office operations

Benefits

• 401(k) with company matching
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees