Office Administrator
About The Position
This position is responsible for providing comprehensive administrative and operational support to ensure the efficient and effective functioning of the office while maintaining established client service standards. The role requires regular communication with internal teams, clients, and external partners, as well as coordination of office operations, administrative activities, and support of operational workflows to facilitate seamless day-to-day business operations. This role will involve covering the Office Administrator's duties approximately 25% to 50% of the time, with the remaining time working as a Network Specialist within the alternative products team. The position will be on-site in the company’s Buffalo Head-Office a minimum of 3 days a week, with additional days as needed.
Requirements
- Bachelor’s degree preferred; 1–2 years business or administrative experience, with industry knowledge (mortgage, real estate, appraisal, or loan processing) a plus
- Strong attention to detail, clear communication skills, and solid customer service abilities
- Proficiency with basic computer applications and the ability to work in a fast‑paced environment
- Effective multitasking, organization, and independent work skills
- Self‑motivated, flexible, and collaborative team player
Responsibilities
- Interact daily with staff, management, and external partners
- Address office needs and issues
- Schedule meetings and appointments
- Assist with travel arrangements
- Manage office supplies and kitchen/common areas
- Support staff, clients, and visitors
- Assist with presentations and print materials
- Monitor alternative valuation orders to meet service levels
- Communicate daily with Field Agents and clients
- Recruit, onboard, and support Field Agents
- Maintain consistent communication across all parties
- Identify issues and work with internal partners to resolve them
- Assist with technology testing and updates
- Support management with client relationship activities
- Complete additional duties and projects assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
