Office Administration Full Time

CORNERSTONE AUTO GROUP•Elk River, MN

5h•$18 - $19•Onsite

About The Position

For over fifty years, Cornerstone Auto Group has experienced continuous growth and evolution through generations of family ownership. Being family owned has its rewards. We operate on a set of standards that you don't find at other dealerships. Our mission is to foster meaningful connections with both our customers and employees. Learn more about our story of success and dedication to excellence. We firmly believe in investing in the success of our team members. We are dedicated to supporting you on your journey toward personal and professional development through comprehensive initiatives aimed at unlocking your full potential and fostering your career advancement. This unwavering commitment to our employees has been recognized by our team members themselves, resulting in being honored as a Top Workplace in MN since 2018 and a Top Workplace USA since 2022. We are looking for someone to join us in the role of Office Administrator.

Requirements

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
Current, valid Drivers License with driving record that meets insurance company standards
Willing to submit and the ability to pass a pre-employment background check
Excellent communications skills, both verbal and written
Good working relations with customers by providing courteous, efficient and professional service
Ability to work in a fast-paced work environment
Detail-oriented, professional appearance and strong work ethic
Be a team player and willing to work on personal/group goals

Responsibilities

Greets customers in a pleasant and professional manner.
Receives cash, checks and credit card payments from customers; records amount. received and issues receipts to customers.
Provides credit funds on FOB deals or as requested by management.
Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
Assists with dealer trades.
Completing the transport process.
Assign, book in and post incoming auction units.
Assists with accurate and timely scanning of parts, service, AP/AR invoices and car deals.
Closes repair orders.
Assist, as required, in other parts of the office, parts and service and/or reception areas.
Assures harmony and teamwork with all other departments and peers.
Monitor, inspect, track and file paperwork, as required.
Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
Distribute and input license plates, including calling customers and updating customer contact information.
Assure customer satisfaction is number one priority at all times.
Responsible for the accurate and consistent processing, monitoring, recording and filing of parts and services invoices and technician hard copies.
Maintains a professional appearance.
Keep the work area neat and clean.