Office Administration

Profile Subaru•Conway, NH

About The Position

At Profile Subaru we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at our dealership is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Requirements

High School Diploma or equivalent required
4 years of clerical or administrative support experience
Valid driver’s license and safe driving record
Excellent communication and organizational skills
Advanced computer software skills
Experience using general office equipment (i.e., copier, fax machine, etc.)
Ability to sit or stand for prolonged periods of time
Ability to perform repetitive data entry tasks, manual dexterity

Responsibilities

Perform various clerical and administrative duties
Maintain customer account agreements, vehicle files, verification of title information, records of the completion of reconditioning work, and other required information
Ensure payment for billings or accounts receivable are received on time and posted, and contact customers for reconciliation of discrepancies
Perform data entry and verify customer vehicle information is accurately recorded in the system and that vehicles are properly tagged with a work order
Coordinate with the service department for vehicle repairs and post charges to appropriate account in a timely manner
Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems
Work with finance/local management to ensure customers are charged and A/R is timely collected
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such
Perform other duties as assigned by management