Office Administrator

Superior Plus Propane Talent Acquisition • Placerville, CA

18h • Onsite

About The Position

Superior Plus Propane is currently seeking a highly motivated Office Administrator whose role is to answer incoming calls from customers regarding service and appliance, walk-in support, deposits and inventory. Professionally and efficiently work with customers to resolve issues in a positive manner.

Requirements

• High school diploma/GED required
• Two years of customer service
• Strong attention to detail
• Proficiency with Microsoft office (Word/Excel)
• Ability to multi-task and prioritize workload
• Legal Authorization to work in the US is required.

Nice To Haves

• college degree preferred

Responsibilities

• Professionally handle incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly.
• Assist and support walk in customers at location.
• Contact customers to answer inquiries, resolve concerns and create new business.
• Process orders and complete forms/applications as required to fulfill customer requests
• Assist sales team with incoming requests and outbound notification for new services and products.
• Support additional CSC needs and requirements as assigned
• Employees may be required to work overtime hours and weekends when business needs require it.
• Other duties as assigned.

Benefits

• Culture: Join a supportive and inclusive work environment where collaboration, respect, and open communication are at the core of everything we do.
• Competitive Compensation: We offer a highly competitive compensation and total rewards package, ensuring that your hard work and dedication are recognized and rewarded accordingly.
• Flexibility: We understand the importance of work-life balance and offer various flexible schedules to help you manage your personal and professional commitments effectively.
• Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.
• Employee Assistance Programs: We care about you! You and your family will have access to LYRA, an industry leading platform that provides comprehensive support and a myriad of resources to help support your physical, mental, financial and social well-being.
• Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
• Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased throughout every facet of the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees