Office Administrator

BDO USA Experienced Career Site • Grand Rapids, MI

4d • $75,000 - $128,000 • Onsite

About The Position

The Office Administrator is responsible for the overall management of the office administrative activities, including general administrative policies and procedures. This position executes decisions of the Firm, works with principals and business line leaders, and serves as the liaison between principals, staff, the local office and other offices within the Firm. The Office Administrator is charged with making all decisions regarding administrative issues within the location(s).
The work associated with this position is performed onsite at one or more BDO offices.

Requirements

• High school diploma, GED, or equivalent, required
• Two (2) or more years of management experience or five (5) or more years of administrative experience, required
• Proficiency in Microsoft Office Suite, required
• Committed to working onsite at one or more BDO offices
• Superior written and verbal communication skills, including advanced knowledge of current grammar and punctuation standards allowing for proactive and successful interaction with various levels of management and firm personnel
• Solid judgment and reasoning skills
• Strong critical thinking skills to assess situations, apply knowledge and best practices to resolve issues
• Strong management and delegation skills to effectively lead and direct administrative team
• Ability to maintain a professional demeanor and level of patience when dealing with difficult situations
• Ability to work in a deadline-driven environment while handling multiple projects and tasks simultaneously with a focus on details
• Capable of successfully multi-tasking while working independently or within a group environment
• Ability to conduct meetings, deliver presentations and speak in front of groups
• Ability to demonstrate support for Firm goals, objectives and initiatives
• Ability to have a proactive approach to problem-solving by providing effective solutions
• Ability to generate and produce various reporting in software systems
• Ability to manage high confidentiality information

Nice To Haves

• Bachelor’s degree, preferred
• Experience in a professional services firm, preferred
• Prior project management experience, preferred
• Prior administrative experience, preferred
• PeopleSoft, Oracle, or comparable enterprise resource planning (ERP) software experience, preferred
• Adobe Acrobat experience, preferred

Responsibilities

• Manages day-to-day operations of the facility, ensuring proper office functioning and maintaining relationships with local vendors and property management to resolve issues
• Completes annual office budgets and monitor expenditures to ensure compliance with budget
• Drives consistency by understanding and championing systems and processes for business lines, providing guidance to other offices, and partnering with National Real Estate for space management and logistics
• Implements training programs for administrative staff, coordinates local purchasing and inventory control, and provides support to business lines as a primary or backup resource
• Welcomes new employees, assists with onboarding processes, and partners with various teams to manage administrative support for activities such as events, proposals, and presentations
• Supervises the day-to-day workload and oversight of administrative team members
• Evaluates the performance of direct and indirect reports, provides performance feedback, as appropriate, and assists in the development of goals and objectives to enhance their professional development
• Ensures administrative team members are trained on all relevant software, resources, and processes
• Other duties as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees