Office Administrator
About The Position
Wade Heating & Cooling is seeking an Office Administrator for their Leetsdale, PA, location. In this role, you will support all departments through a variety of tasks related to accurate entry, maintenance of data, and customer service. SUMMARY: Established by Bob Wade in 1982, Wade Heating, Cooling, and Refrigeration has proudly provided HVAC services to the Pittsburgh area and Western Pennsylvania region, winning multiple awards and recognitions for outstanding service. Wade partners with leading HVAC and plumbing companies throughout the United States, providing support and resources of a large national company.
Requirements
- High school diploma or equivalent required
- Minimum of 1 year of customer service experience
- Proficient with Microsoft Office Suite
Nice To Haves
- Service Titan experience preferred
Responsibilities
- Answer or make calls to clients to learn about and address their needs, concerns, or other questions about products or services.
- Obtain vendor invoices and maintain purchase orders, attaching to the appropriate jobs.
- Generate invoices according to contracts and send bills to clients.
- Respond efficiently and accurately, engaging in active listening to callers to provide assistance while helping them feel supported and valued.
- Schedule or update appointments in the computer system.
- Document clear and concise notes in clients’ profiles in order to communicate precisely to the technicians and technical leadership team.
Benefits
- Competitive pay
- Medical, Dental, Vision Insurance
- Paid Holidays and PTO
- 401(k) plan
- Advancement opportunities within a growing HVAC company
- Safe working environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
