Office Administrator

Generator Supercenter•Delafield, WI

9d•$55,000 - $70,000

About The Position

Generator Supercenter is North America’s leading Generac dealer, specializing in high-quality generator sales, turnkey installations, and ongoing service and maintenance. Our mission is to joyfully provide comfort and peace of mind for our customers, empower our team members with purpose and growth, and be a trusted partner to our suppliers. We’re looking for an experienced Office Administrator to help keep our operations running smoothly as we continue to grow. Position Summary: As the Office Administrator, you will oversee daily administrative operations, support company systems and procedures, perform clerical tasks, answer phones, and help around the office. You’ll play a key role in maintaining office efficiency and supporting a high-performance team culture in a fast-paced sales and service environment.

Requirements

Minimum 2 years of experience in office management or a related administrative role
Strong organizational and multitasking skills in a fast-paced work environment
Excellent written and verbal communication skills
Professional phone etiquette
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Ability to maintain confidentiality and handle sensitive information with professionalism
Strong interpersonal and leadership skills to guide and support staff
Attention to detail and a commitment to accuracy
Must demonstrate regular and dependable attendance

Nice To Haves

Prior experience in the home services, construction, or energy sector
Familiarity with CRM systems or scheduling software
Adaptability and problem-solving mindset

Responsibilities

Oversee daily office operations, systems, and workflow to support company goals
Review customer sales folders for accuracy and ensure all required documentation is complete
Design and implement office policies and procedures to improve efficiency
Coordinate and schedule sales appointments, service calls, and maintenance for generators
Dispatch sales staff and field technicians efficiently based on location and availability
Communicate with customers regarding appointment times, service updates, and inquiries
Maintain accurate service records and scheduling logs
Assist with incoming sales and service requests via phone and email
Work closely with internal teams to ensure smooth operations
Provide exceptional customer service and follow up on completed jobs
Must be organized, detail-oriented, and comfortable in a fast-paced environment
Contribute to a team environment by completing related administrative tasks as needed