Office Administrator/ Dispatcher

Mister Sparky • Warminster Township, PA

18d

About The Position

Mister Sparky® Electric is a nationally recognized electrical service brand known for professionalism, punctuality, and exceptional customer service. Our local Bucks County and Montgomery location is opening, and we’re looking for a reliable, organized, and customer-focused Office Administrator / Dispatcher to support our technicians and customers every day.

As the Office Administrator / Dispatcher, you are the heartbeat of our operation. You’ll manage the schedule and dispatch technicians, and ensure smooth daily operations while delivering the high level of service Mister Sparky® customers expect.

Requirements

• Previous dispatching, office administration, or customer service experience preferred
• Experience in electrical, HVAC, plumbing, or trades is a plus
• Strong organizational and multitasking skills
• Excellent phone etiquette and communication skills
• Comfortable using scheduling software, email, and office applications
• Ability to thrive in a fast-paced, service-driven environment
• Reliable, detail-oriented, and team-focused

Nice To Haves

• Experience in electrical, HVAC, plumbing, or trades is a plus

Responsibilities

• Schedule, dispatch, and coordinate service technicians
• Maintain daily schedules and respond to urgent service needs
• Communicate job details clearly to technicians and customers
• Follow up with customers to ensure satisfaction
• Assist with billing, paperwork, and general office administration
• Maintain accuracy in company software and systems
• Uphold Mister Sparky® brand standards and customer service values

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
• Wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed