Office Administrative Assistant

Protech Electronics•Irving, TX

5d•Onsite

About The Position

Service Center CSCS TX Job Summary Responsible for ensuring World Class Customer Experience by all front office team. Additionally, responsible for a broad scope of accounting and HR-related administrative duties Essential Job Duties Work closely with the Office Manager/General Manager to create a team environment producing high performance results Create and maintain a front office environment of World Class Customer Experience through example Assist with providing the front office teammates with the necessary tools, training and information to effectively perform their jobs Ensure center's consistent application of all Caliber SOPs through ongoing training and monitoring Ensure R.O. file accuracy and SOP, DRP and regulatory (BAR) compliance during repair and prior to vehicle delivery Provide accurate and timely payroll and HR-related administration and recordkeeping for all center associates. Maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards Complete all Accounting related daily, weekly and monthly processing and reports per company SOPs and in a timely and consistent manner Ensure controllable expenses are within acceptable guidelines Recognize and proactively manage potential problems (associate safety, customer, facility, etc.), including escalating to next level as necessary Other duties as assigned

Requirements

High school diploma or GED
Minimum 2 to 4 years of related experience
Ability to effectively communicate with others, oral and written
Organizations, multi-tasking; adapts easily to fast-paced environment
Personable, friendly demeanor with “World Class” customer service approach to internal and external customers
Maintains a well-groomed, professional appearance

Responsibilities

Work closely with the Office Manager/General Manager to create a team environment producing high performance results
Create and maintain a front office environment of World Class Customer Experience through example
Assist with providing the front office teammates with the necessary tools, training and information to effectively perform their jobs
Ensure center's consistent application of all Caliber SOPs through ongoing training and monitoring
Ensure R.O. file accuracy and SOP, DRP and regulatory (BAR) compliance during repair and prior to vehicle delivery
Provide accurate and timely payroll and HR-related administration and recordkeeping for all center associates.
Maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards
Complete all Accounting related daily, weekly and monthly processing and reports per company SOPs and in a timely and consistent manner
Ensure controllable expenses are within acceptable guidelines
Recognize and proactively manage potential problems (associate safety, customer, facility, etc.), including escalating to next level as necessary
Other duties as assigned