Office Administrative Assistant

Total Fire Protection•Grand Rapids, MI

About The Position

We are seeking a highly organized and personable Office Administrative Assistant to manage front desk operations and provide administrative support across multiple departments. This role is essential in ensuring smooth day-to-day operations and delivering excellent service to both internal teams and external visitors.

Requirements

High school diploma or equivalent; associate degree or higher preferred.
2+ years of experience in an administrative or front desk role.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Experience with office equipment (phones, printers, copiers).
Ability to maintain confidentiality and handle sensitive information.
This role requires a strong commitment to punctuality and presence.

Responsibilities

Answer and direct a high volume of incoming phone calls in a professional and courteous manner.
Greet and assist visitors, ensuring a welcoming and organized front office environment.
Manage all incoming and outgoing mail and packages.
Maintain the appearance and organization of the front desk and lobby area.
Perform accurate and timely data entry tasks.
Monitor and order office supplies to ensure adequate inventory levels.
Assist the sales team with preparing and organizing bid documents.
Support the design department with permitting processes and submittal documentation.
Process credit card payments and maintain related records.

Benefits

Health insurance
401(k) with matching (fully vested after 2 years)
Dental insurance
Vision insurance
Life insurance
Disability insurance
Flexible spending account
Health savings account
Professional Development
Paid Time Off & Holidays
Employee Referral Program
Company Events & Social Activities
Yearly Apparel Allowance
By joining Total Fire Protection, you not only become part of a dynamic and innovative team but also gain access to a comprehensive benefits package designed to support your professional and personal growth. We are committed to investing in our employees' success and well-being.