Office Adm-Collector

NATIONAL CONSTRUCTION RENTALS•Cicero, IL

2d•$22 - $24

About The Position

We are looking for a diligent and detail-oriented Office Administrative Collector to join our team. The primary responsibility of the Office Administrative Collector is to manage and coordinate the collection of outstanding debts from our clients or customers. The ideal candidate will have strong organizational skills, excellent communication abilities, and a firm but diplomatic approach to collections. This role requires someone who can work independently, maintain confidentiality, and uphold ethical standards while achieving collection targets.

Requirements

High School diploma or equivalent.
Associate’s degree (A.A.) or equivalent from two-year College or technical school, or a combination of two years of related administrative experience or education.
Proficient in Microsoft Outlook, Word, Excel, and Windows.
Capable of exercising sound judgment to plan and execute tasks, and adept at following detailed written and verbal instructions.
Proficient in calculating figures such as piece rates, discounts, interest, commissions, proportions, and percentages.
Skilled in problem definition, data collection, fact establishment, and drawing valid conclusions.

Responsibilities

Schedule job interviews.
Onboard new hires and conduct orientation.
Ensure compliance with records retention policies and regulations for the designated region.
Compile accident reports, facilitate post-accident DOT drug testing coordination, and manage the filing process for workers' compensation and auto accident claims.
Compute, prepare, and administer payroll processing.
Initiate terminations for final approval from Human Resources.
Review and authorize new orders for customers with overdue accounts.
Conduct collection calls based on thorough analysis of customer accounts and prioritize collections efforts.
Investigate and resolve billing and pricing discrepancies; submit necessary credit memos.
Negotiate contract renewals with fencing customers.
Manage accounts for bad debt write-offs according to established guidelines, often in consultation with Regional Managers.
Handle payments for COD transactions, including processing checks and credit cards.
Achieve or surpass collection targets established by management.