Offer Manager, RPS Product & Platforms

T. Rowe Price • Owings Mills, MD

1d • Hybrid

About The Position

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity. Join us for the opportunity to grow and make a difference in ways that matter to you. Role Summary Owns the lifecycle of assigned offers spanning payments, fee administration, and compliance services. Acts as the accountable offer lead responsible for operational integrity, vendor coordination, regulatory readiness, and internal enablement. Executes strategy set by senior leaders while independently driving cross-functional delivery and issue resolution.

Requirements

• Bachelor’s degree or equivalent experience.
• 5+ years of experience in product management, offer management, operations leadership, or platform governance within financial services or another regulated environment.
• Demonstrated ability to lead complex, cross-functional initiatives without formal authority.

Nice To Haves

• Experience within a retirement recordkeeping environment, including familiarity with plan operations, fee structures, regulatory services, and third-party integrations.
• Demonstrated experience owning the end-to-end lifecycle of complex offers, including business case development, operational readiness, performance measurement, and ongoing optimization.
• Strong background in market assessment, competitive analysis, and KPI-driven decision making, with the ability to translate insights into actionable recommendations for senior leadership.

Responsibilities

• Offer Ownership: Owns assigned offers from intake through steady-state operations, including service design, operational readiness, controls, and ongoing optimization. Serves as the primary point of accountability for offer health, risk management, and roadmap alignment. Maintains clear ownership of procedures, decision frameworks, and escalation paths.
• Cross-Functional & Vendor Leadership: Coordinates across Product, Client Services, Operations, Technology, Compliance, Legal, Marketing, Finance, and external vendors. Manages third-party relationships, including service expectations, deliverables, documentation, and issue resolution. Drives vendor accountability and escalates risks to timelines or service quality.
• Operational Governance, Risk & Compliance: Establishes and maintains procedures, controls, and documentation supporting recurring processes and regulatory obligations. Oversees exception handling, reconciliation activities, and issue remediation. Partners with Compliance and Legal to support regulatory services, filings, disclosures, and plan documentation.
• External Enablement & Continuous Improvement: Supports RFP, sales, advisor, and relationship teams with accurate offer positioning and operational guidance. Translates complex operational and regulatory topics into clear internal and external materials. Leads vendor transitions and process improvements; identifies opportunities for automation and simplification. Defines and tracks indicators of offer health, operational stability, and client impact; surfaces risks and recommendations to senior stakeholders. Ensures institutional knowledge is documented and transferable.

Benefits

• Competitive compensation
• Annual bonus eligibility
• A generous retirement plan
• Hybrid work schedule
• Health and wellness benefits, including online therapy
• Paid time off for vacation, illness, medical appointments, and volunteering days
• Family care resources, including fertility and adoption benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level