OEM Business Partner - Sales Support Specialist

ABB•New Berlin, WI

2d•Hybrid

About The Position

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Senior Customer Sales Support Manager Your role and responsibilities: The OEM Business Partner, works to grow ABB’s drive product market share through presale and demand generating activities that enable ABB’s sales network to convert new customers and increase spend of existing customers. This customer facing role is one that is both challenging and rewarding, giving the successful candidate an opportunity to play a strategic role within a highly dynamic sales environment. This role supports Motion Drive Products out of New Berlin, WI. The work model for the role is: hybrid. #LI-Hybrid Your Role and Responsibilities: Building and maintaining customer relationships and ensuring customer loyalty through excellent customer service. Supporting outside sales team with presales activities such as lead qualification and nurturing, quotation and proposal development and other technical documentation using such tools as CBol and Drives configurator. Supporting outside sales team with the implementing of account plans across multi-location and global accounts (as assigned) to ensure consistent national support in a local area. Tracking the execution of critical orders by working closely with operations, customer service, and the product management team to ensure customer satisfaction. Responsible for partner utilization of sales support systems (CBol, SalesForce CRM, ABBNow, EDI etc) for assigned accounts. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Requirements

Bachelor’s degree and 5 years or more of experience in industrial sales or support OR associate degree and 7 years or more of experience in industrial sales or support.
Sales and application background within a technical, business-to-business market.
Demonstrated ability of understanding customer needs to present and sell technical solutions and services.
Fluent English both spoken and written, good communication skills
Strong skills in software including Microsoft Office ( Excel, PowerPoint), CRM (Customer Relationship Management) software tool like SalesForce, ACT or similar.
Candidates must already have a work authorization that would permit them to work for ABB in the US.

Nice To Haves

Previous experience working with Original Equipment Manufacturers (OEMs) in a sales, engineering and/or customer service position.

Responsibilities

Building and maintaining customer relationships and ensuring customer loyalty through excellent customer service.
Supporting outside sales team with presales activities such as lead qualification and nurturing, quotation and proposal development and other technical documentation using such tools as CBol and Drives configurator.
Supporting outside sales team with the implementing of account plans across multi-location and global accounts (as assigned) to ensure consistent national support in a local area.
Tracking the execution of critical orders by working closely with operations, customer service, and the product management team to ensure customer satisfaction.
Responsible for partner utilization of sales support systems (CBol, SalesForce CRM, ABBNow, EDI etc) for assigned accounts.

Benefits

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid.
Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
positions.
Salaried exempt positions are provided vacation under a permissive time away policy.