Oculoplastic Surgical Coordinator
About The Position
Spectrum Vision Partners (SVP) supports OCLI Vision, one of the largest multi-specialty ophthalmology networks in the U.S. Together, we deliver world-class eye care through a collaborative, patient-first culture. We build our teams intentionally—one great hire at a time. With nearly 1,400 employees, 50+ clinic locations, 5 ambulatory surgery centers, and 110+ providers, our brands include OCLI Vision, Island Eye Surgi-Center, New Vision Cataract Center, AIO, and more. We’re seeking a passionate, patient-focused Oculoplastic Coordinator to guide patients from consultation through surgery. This role is central to the patient experience and partners closely with physicians to coordinate care, schedule procedures, support growth initiatives, and assist with cosmetic and aesthetic services. This is a highly visible role that blends patient counseling, surgical coordination, insurance navigation, scheduling, and aesthetics marketing.
Requirements
- Strong verbal and written communication skills
- Comfort providing white-glove patient service
- Outgoing, empathetic, and confident interacting with patients daily
- Calm under pressure with strong problem-solving skills
- Flexible, adaptable, and collaborative mindset
Nice To Haves
- Knowledge of ocular pharmacology
- Experience with physician outreach, social media, or internal marketing
Responsibilities
- Coordinate patient care from consult through surgery for oculoplastic and cosmetic procedures
- Schedule all surgeries and oversee clinical/surgical calendars to maximize utilization
- Educate patients on oculoplastic and cosmetic procedures and follow up on potential candidates
- Create and communicate out-of-pocket estimates; collect and post payments
- Manage surgical paperwork, consents, booking sheets, and clearances
- Handle insurance eligibility, authorizations, denials, and prior approvals (including MRI/CT)
- Bill surgeries and maintain accurate patient records
- Follow up on cancellations and missed opportunities to facilitate rebooking
- Support internal and external marketing efforts, including outreach events and aesthetics promotion
- Track inventory, manage cosmetic pricing, and coordinate with vendor reps
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
